Full Time Medical Radiology Reception Supervisor – Berwick

2 weeks ago

Berwick, Victoria, Australia Collins St Radiology Full time $67,640 per year

If you're looking to advance your career in Medical Reception, we are seeking a Full-Time Radiology Reception Supervisor to join our team at our Berwick branch. Hours will vary between 8.00am and 6.00pm, Monday-Friday.

The responsibilities of the successful applicant include, but are not limited to:

  • Creating a great first impression when greeting patients, referring doctors and other industry associates, both face-to-face and over the phone.
  • Receiving and entering patients on arrival and processing Medicare/DVA invoices.
  • Answering incoming telephone calls – making computerised appointments, general enquiries, taking detailed messages for doctors and other staff members, and allocating calls to the appropriate staff member.
  • General administrative work (scanning/faxing/emailing etc.).
  • Ensuring work flow is conducted in a correct and timely manner.
  • Opening/closing of the branches.
  • Managing the day-to-day reception functions.
  • Training and mentoring new and less experienced staff.
  • Ensuring reception staff comply with Company Policies and Procedures.
  • Assisting the Reception Manager with the management of reception staff, including recruitment support.

We are looking for enthusiastic, motivated applicants with:

  • Strong leadership skills.
  • Excellent attention to detail.
  • Highly organised with strong communication skills.
  • Over 2 years of experience in the Diagnostic Imaging industry (preferred).
  • Professional presentation and demeanour.
  • Strong knowledge of billing codes.
  • Passion for training and mentoring others.
  • Commitment to high work performance standards and patient care.
  • Resilience, energy, and motivation.
  • Approachable and supportive attitude.
  • Professional approach to interactions with referring doctors/clinics, patients, technical staff, management, and employees.

Specific on-the-job training will be provided.

Uniform provided.

No phone enquiries will be taken.

Marina Radiology is an Equal Employment Opportunity employer.

Thank you.

Job Type: Full-time

Pay: From $32.70 per hour

Expected hours: 38 per week

Work Location: In person

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