Customer Service Representative

4 days ago

Notting Hill, Australia SNB STONE Full time

**SNB Stone** is an importer of natural stone slabs and tiles & porcelain slabs since 1995 and have branches in Sydney, Brisbane & Melbourne.

In Melbourne we are at 2 locations - 7 Industrial Avenue Notting Hill VIC and 39 Parer Road Airport West VIC - Being able to report to any of the store as per the requirement must be considered. The position involves a mix of customer service duties and physical tasks in a warehouse setting, so being adaptable and ready to shift between these tasks is essential.

Customer Service Representative Responsibilities:

- **Order Processing**: Assisting customers with placing orders, checking stock availability, and providing delivery information.
- **Sales Support**: Occasionally supporting sales efforts by providing product recommendations or additional services.

Warehouse Assistance Responsibilities:

- **Inventory Management**: Assisting in receiving, storing, and organizing stone materials or products within the warehouse.
- **Order Fulfillment**: Picking, packing, and preparing orders for shipment based on customer requests and sales orders.
- **Stock Control**: Ensuring that the stock levels are accurately recorded and maintained, helping with stocktake and inventory reconciliation.
- **Safety Compliance**: Adhering to warehouse safety procedures and handling heavy or fragile materials with care.

Key Skills:

- **Strong Communication**: Being able to clearly communicate with customers and team members is crucial.
- **Attention to Detail**: Whether it’s processing an order or checking inventory, accuracy is key.
- **Product Knowledge**: A good understanding of the types of stones sold (granite, marble, porcelain slabs etc.) will help you assist customers effectively.
- **Physical Stamina**: Warehouse work can be physically demanding, requiring the ability to lift and move materials.
- **Problem-Solving**: Being able to troubleshoot and find solutions when issues arise with customer orders or inventory.

Qualifications:

- **Customer Service Experience**: Prior experience in customer-facing roles can be very helpful.
- **Warehouse Experience**: Any background in warehouse management or logistics can be an advantage.
- **Basic Computer Skills**: Knowledge of software like Microsoft Office or inventory management systems is often required.

**Australian Permanent Residents or Australian Citizens preferred.**

**Salary Full Time**

$60,000 - $70,000 per annum

**Timings**:
Monday to Friday
- 8:00am to 4:30pm

1 x Saturday a fortnight - 8:30am to 1:00pm

Pay: $60,000.00 - $70,000.00 per year

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service Representative

    1 week ago

    Notting Hill, Australia Mouser Electronics Full time

    Customer Service Representative Location: Notting Hill, Melbourne VIC Mouser Electronics, part of the Berkshire Hathaway family of companies, is a Top 10 Global Distributor of semiconductors and electronic components. Join our growing global team of 3,800+ employees and be part of the success story! An exciting opportunity exists within our Victorian...

  • Customer Service Representative

    10 hours ago

    Notting Hill, Australia Carrier Full time

    **Country**: Australia **Location**: LOC7040 : Ground Floor, 10 Ferntree Place, Notting Hill VIC 3168, Australia **Role**: Customer Service Representative **Location**: Notting Hill, VIC **Full/ Part-time**: Full time **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to...

  • Customer Service Representative

    2 weeks ago

    Notting Hill, Australia Chandler Personnel Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a **Customer Service Representative. **In this role, you will be responsible for delivering exceptional service to our customers by answering their inquiries, resolving their issues, and providing information about our products and services. - Monday - Friday - Initial...

  • Customer Service Representative

    1 week ago

    Notting Hill, Australia Multi-Color Corporation Full time

    **About the role** Working with our Customer Service team you will be responsible for withholding a depth of knowledge of our products and customer’s and will manage our customer’s journey from Sales Representative through to the shipment of goods here at MCC. This is a great opportunity for someone with a great customer centric background to progress...

  • Customer Service Representative

    22 hours ago

    Notting Hill, Australia Multi-Color Corporation Full time

    **About the role** Working with our Customer Service team you will be responsible for withholding a depth of knowledge of our products and customer’s and will manage our customer’s journey from Sales Representative through to the shipment of goods here at MCC. This is a great opportunity for someone with a great customer centric background to progress...

  • Customer Service Representative

    2 weeks ago

    Notting Hill, Australia Chandler Personnel Full time

    **Customer Service Representative** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional service to our customers by answering their inquiries, resolving their issues, and providing information about our products and...

  • Customer Solutions Representative

    1 week ago

    Notting Hill, Australia TEAM Executive Consultants Full time

    **Customer Solutions Representative** - **IMMEDIATE START!**: - **Multi-tasking**: - **variety in the role**: - **A great career and not just a job!**: - **Up to $70k plus super for the right person** **THE COMPANY**: - Has been establish a long time internationally and is seeking an experienced Customer Solutions Representative - to join them on a...

  • Customer Service Representative

    2 weeks ago

    Notting Hill, Australia Carrier Fire & Safety Full time

    **About the role** As a Customer Service Officer, you will be part of the Customer Services team, and will be responsible for contributing to the delivery of high quality and timely, customer requirements **Your main focus will be**: - Resolving enquiries in accordance with guidelines, policies, business rules, service standards and procedures. - Ensuring...

  • Client Service Representative

    7 days ago

    Notting Hill, Australia SGS Full time

    **Company Description** We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world. As a member of the Environmental team, you will maintain excellence in client...

  • Customer Service Representatives!

    3 days ago

    Pendle Hill, Australia APG Workforce Full time

    Training Provided! - Pendle Hill Location - Customer Service Call Centre Our client Baiada who are a leading manufacturer in premium quality poultry products are looking for **Customer Service Representatives** based in their call centre at Pendle Hill. **We currently have 2 full time permanent roles & 2 temps/casual positions available (with potential for...