Principal Ux-ui Designer

Division: Courts Tribunals and Service Delivery
- Location: Parramatta, NSW, AU, 2150
- Req ID: 76267

**Principal UX-UI Designer - Digital Customer Experience**

**Location - Parramatta**

**Employment type - Temporary for up to 12 months with a possibility of extension**

**Salary - 149,739 - $173,174 pa plus superannuation and leave loading**

**Your role**

As a Principal UX/UI Designer in the Digital Customer Experience Team (DCX) at the Department of Communities and Justice, you will lead a team of designers to deliver accessible, user-centric digital experiences for NSW Courts and Tribunals.

This senior leadership role will shape the future of digital service delivery, ensuring alignment with human-centered design principles and the Digital NSW design system.

**What you’ll do**
- As part of the Principal UX-UI designer; you will

Lead end-to-end UX/UI design across discovery, prototyping, and iterative development.

You’ll collaborate with developers, product managers, and stakeholders to deliver impactful digital solutions.

Ensure accessibility, usability, and brand alignment across all digital touchpoints.

Drive innovation and continuous improvement in service and product design.

Manage complex work packages and contribute to business case development and investment planning.

**What we’re looking for**

A strategic thinker with deep experience in UX/UI design, service design, and digital product development.

Proven leadership in managing design teams and delivering high-impact digital solutions.

Strong communication and stakeholder engagement skills, with the ability to influence and negotiate effectively.

Expertise in agile methodologies, human-centered design, and accessibility standards.

Relevant tertiary qualifications or equivalent experience in UX/UI or related fields.

Good experience and/or knowledge of courts and tribunals,**as well as Digital NSW
- Download the role description.

**What We Offer**
- We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
- Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**
- Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**
- Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

**Applications close**:Tuesday, 29 July 2025 at 11:59pm AEST.

**Got a question?**
- Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**
- We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
- To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**
- A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

**_ The Welcome Experience_**:

- The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.