UX/UI Designer

Overview

We are looking for a UX/UI Designer who is responsible for designing features for our digital products that meet people’s needs. This role will create desirable, usable and compelling experiences, design original concepts, and work with established design principles and our design system to consistently deliver high value user experiences. The role will also be responsible for informing designs with user research and usability testing to ensure products are validated with users and fit-for-purpose.

- Permanent role
- Location flexible to be based in Parramatta or Melbourne

Responsibilities

- Work collaboratively with Product and clients to understand business objectives and articulate product vision through effective and efficient experience design
- Translate concepts into service blueprints, customer and user journeys, wireframes, prototypes and high-fidelity designs
- Understand product specifications, and technical and business requirements. Keep updated on products and trends
- Understand user psychology and define user requirements, identify opportunities to optimise existing user interfaces
- Conduct concept and usability testing, gather feedback and create personas through user research and data
- Define the right interaction model, define experience metrics and evaluate success
- Develop task flows, wireframes and prototypes based on user needs
- Find creative ways to solve UX problems (e.g. usability, accessibility, findability)
- Own the end-to-end design process and keep abreast of competitor products and industry trends
- Communicate design ideas and prototypes to technical and delivery stakeholders
- Identify and consider risk and security impacts of designs and follow relevant design governance processes
- Develop accessible designs to comply with WCAG 2.2 Level AA

What you bring to be successful in the role

- Minimum 3 yrs of proven experience in UX/UI design
- Ability to manage design activities, deliverables, timelines and deadlines
- Strong experience in interaction design and human-centred design methodologies
- Proficient in design software (Figma preferred) and knowledge of HTML/CSS
- Experience working with design systems
- Experience collaborating with a variety of stakeholders across product, development, and project management to successfully go from early-stage product discovery to deployment
- Ability to produce designs of a varying fidelity appropriate to delivery stage
- Problem-solving aptitude and analytical mind with a business acumen
- Excellent communication skills, both written and oral, with the ability to present designs to stakeholders, and justify design decisions
- Workshop facilitation experience will be highly regarded
- Experience in financial services and qualifications in Design, Computer Science, Engineering or a related field

Some of our Employment Benefits

- FlexiWorks – enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft
- Novated Car Leasing

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Successful applicants will be required to complete background screening prior to commencement of employment.

About Us

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

About the Team

Our MUFG Retirement Solutionsdivision combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Servicesjourney and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

Job Info

- Job Identification 13537
- Job Category Technology
- Posting Date 09/22/2025, 04:47 AM

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