Ramp Allocator

**Overview**

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

The employee will be required to provide day to day support to management by ensuring that the operation has the appropriate level of coverage, in the most cost effective manner without compromising on safety.
- Complete weekly roster and distribute as per EA requirement or sooner.
- Complete allocations and any relevant changes to the WorkBridge system.
- Complete manpower sheets and distribute one day prior.
- Manage annual leave days, workers compensation, training, Z days, sick leave and overtime on the roster, in a cost effective manner.
- Manage roster extensions, delays and call in's in a cost effective and fair manner.
- Maintain a strong understanding of the EBA to ensure requirements are met.
- Liaise with training department and management to ensure necessary up skilling is conducted.
- Coordinate buddy training with the training department and allocate on manpower sheets.
- Compilation of a manual, detailing processes and procedures.
- Rostering and Planning/Allocations - Long, Mid and Day-of, though coordination with Centralized Rostering and the local team on the ground
- Allocate manning GSE to meet the needs of the customer.
- Obtain inbound and outbound load plans from customer airlines and provide to the Ramp teams.
- Become direct point of contact to provide real time information for Ramp teams, airline and Station management.
- Create live shift reports.
- Update and record arrival and departure times of aircraft - communicate to Ramp crews.
- Capture revenue items regarding towing/extra pushbacks etc for RSMS
- Inform Station Management of any delays or service failures.
- Record GSE defects and report to GSE Maintenance
- Record staff absences, or late personnel, make changes to ramp teams to cover any shortfall in staffing levels.
- Liaise with airline station management, airport operations staff, handling agents, and other airport stakeholders.
- Payroll / Leave Administration
- Equipment Control - Scanners, Headsets, Radio etc
- Airline Communications (Proactive and Reactive)
- Assist with Training co-ordination.

**Safety, Security and Compliance**

**ALL** employees have a responsibility and duty whilst at work to:

- Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
- Co-operate with their manager / supervisor in order to allow them to perform or comply with any legal requirements imposed on the company.
- Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.
- Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
- Report any hazards, near misses, incidents, accidents or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
- Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
- Fully understand the company health and safety policy.
- Attend training courses as may be arranged by the Company.
- Engage with MORSE and follow our code principles.

You can find these detailed in our Health and Safety Manual

**Qualifications and Experience**
- A positive and flexible attitude.
- Strong organizational and time management skills.
- Exceptional interpersonal and communication skills.
- High level attention to detail.
- Ability to use initiative and to work independently in a busy environment.
- Ability to manage sensitive and confidential information.
- Intermediate to advanced computer skills, including MS Office.

**Diversity**

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

**Application instructions