Turnaround Coordinator

4 days ago

Melbourne, Australia Menzies Aviation Full time

**Overview**

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people.

The Turnaround Coordinator (TCO) is responsible for coordinating the departure gate.

**Main accountabilities include**:

- Responsible for a safe, secure & on time arrival & despatch/turnaround of aircraft
- Safely operate aerobridges and open and close aircraft doors
- Board and deboard passengers and airline crew
- Direct gate boarding operation to ensure efficient & secure processing of passengers
- Set up & monitor queuing barriers, signs etc.
- Prepare and manage DCS, (departure control system), boarding control.
- Liaise with ramp, load control, service desk and client carrier staff to process seat changes, upgrades and LMC's (last minute change/check in)
- Liaise with cleaners, engineers, cabin crew, refuellers and other relevant stakeholders
- Assist in monitoring oversize items & arrange hold stowage
- Assist with co-ordination of off scheduled and cancelled operations
- Co-ordinate bussing operations for departure/arrival on remote parking positions
- Complete post flight reports messages.
- Problem solving throughout the flight.
- Other duties as required within skills base.

**Safety, Security and Compliance**

**ALL **Employees have a responsibility and duty whilst at work to:

- Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
- Co-operate with their manager / supervisor in order to allow them to perform or comply with any legal requirements imposed on the company.
- Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.
- Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
- Report any hazards, near misses, incidents, accidents or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
- Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
- Fully understand the company health and safety policy.
- Attend training courses as may be arranged by the Company.
- Engage with MORSE and follow our code principles.

**Qualifications and Experience**
- Able to coordinate arrival and departure staff and allocate duties accordingly
- A positive and professional attitude
- Strong organizational and time management skills
- Excellent communication, organizational and time management skills
- High level attention to detail
- Intermediate computer skills
- Ability to work within a fast-paced team environment
- Immaculate personal presentation
- Strong leadership and supervisory abilities
- Demonstrated problem solving ability.

**Diversity**

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

**Application Instructions

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