Data Science Manager

**WORK TYPE**:
Full Time

**LOCATION**:
Sydney

**JOB TYPE**:
Data & Analytics

**APPLICATIONS CLOSE**:
**Data Science Manager**:
Hello. We’re Velocity Frequent Flyer. And we’re back (in a big way).

With a year of ups and downs behind us all, we’re now ramping things up. Looking for new, come-as-you-are team members to join our fast-growing squad, responsible for rebuilding Virgin Australia’s loyalty program, currently 10 million members strong, and counting. That’s half of Australia

If successful, you’ll be able to brag your heart out that millions of Australians have you and your team to thank for stacking up their Points and making getting back up in the air even more exciting.

**Who we’re looking for**:
As our Data Science Practice Lead, you’ll lead a growing team of Data Scientists to unlock value from our data, enable rich data-driven customer experiences, and drive measurement and insights to help Virgin become the most loved airline in Australia.

**What you'll do**:

- Lead a growing practice of data scientists, embedded across cross-functional squads and within our Advanced Analytics Centre of Excellence
- Be a crucial part of our customer data transformation, focusing on the development of scalable data science product within our new Databricks platform that make a difference to customer’s experiences
- Develop a scalable MLOps framework supporting the delivery of data science projects including building, testing, implementation, maintenance, tracking and optimisation of models
- Foster a team and organizational culture of curiosity and experimentation
- Promote frameworks and approaches for solving customer experience and commercial opportunities
- Lead team to greater agility and adoption of best practice data science approaches
- Maintain a keen focus on data governance, data ethics, security, reliability, resilience, documentation and discoverability of work from your practice

**What we're looking for**:

- 8-10 years of relevant working experience developing and deploying scalable data science products
- Experience in developing, deploying and maintaining machine learning models in cloud environments (Databricks, GCP or AWS preferred)
- Proven skills in translating analytics output to actionable insights and recommendations to stakeholders.
- Evidence of strong commercial and customer orientation
- Experience influencing the ML and data science strategy and skills of organisations, teams and individuals
- Experience working collaboratively across distributed teams and demonstrates leadership outside of formal structures
- Experience turning web, app and transactional customer behavioral data into impactful data science products
- Familiar with DevOps concepts and tools (e.g., git and containers)
- Experience in writing high quality Python & SQL code

**What you’ll get from us**

We’re committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to)
- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
- Flexible working arrangements (including work hours and work from home)
- Discounts on travel insurance, car hire, accommodation and experiences worldwide
- Discounted Virgin Australia Lounge membership
- Hospitality, retail, technology, beauty services and wellness discounts
- Wellness support, including the _betterme_ digital wellbeing platform
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life - physical, mental, social and financial
- Dress for Your Day - enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

**Equality rules**

**COVID-19**

The safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory COVID-19 Vaccination Policy’. In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.

**Ready to apply?**

We’re ready to hear from you.