Outcomes & Batch Manager

Le Wagon is a global leader in immersive tech training. Our mission is to train people from all backgrounds in coding, data and product skills, give them the best learning experience of their life, and help them accelerate in their career. We also help companies become more data-driven by leveraging their data and unlocking their employees’ potential through corporate training.

Founded in Paris in 2013, Le Wagon now has campuses in +40 cities across 25 countries, including global tech hubs such as Berlin, London, Tokyo, Shanghai, Singapore, and São Paulo. Most importantly, Le Wagon is a community of 18,000+ graduates from all walks of life, including career changers, digital nomads and many entrepreneurs - who've created 180+ tech startups and raised $862M+ and counting

**Team(s)**: Outcomes and ops

**Reporting to**: City Operations Manager

**Hours**: Full-time (38 hours per week), hybrid (possibility to be from home 2-3 days a week, rhythm to be discussed)

**City**: Melbourne

**Role responsibilities**
- Schedule & logistics around the Career Week at Le Wagon Melbourne, which includes:

- Overseeing the day-to-day of the Melbourne Career Week (1 or 2 weeks after each Batch)
- Being the point of contact for staff and teachers during their Career Week
- Organising events with Hiring Partners
- Owning and measuring the success of our Career Week
- Teaching our Career Week content
- Being a support for the students throughout this job-hunt journey
- Delivering lectures on Career topics
- Answering students’ questions during the day as they go through the content
- Review their submissions
- Collecting feedback on the course and Career Week
- Organising 1-1s with the students to answer their questions
- Providing the support needed to our Alumni
- Ensuring that the job hunt process is going as well as possible for our Alumni
- Doing 1-1s when they need support
- Reviewing and making suggestions on documents they submit
- Owning and measuring the success of our Career Support
- Staffing the next courses according to experience and availabilities
- Managing daily batch organisation
- Making sure teachers are delivering the quality of lectures they are expected
- being the point of contact for the students
- organising 1-1s to ensure everything is going well
- posting on Slack and Whatsapp to engage the students
- Passing on information from students to teachers and vice-versa

What a week would look like:

- Batch Management: 50% of the week
- Outcomes Management: 30% of the week
- Supporting the growth of our Hiring Partners network: 20% of the week

The great thing about this role is its large scope and diversity of tasks with one mission: get the students from beginners to their first role.

**This is the role for you if you are**:

- _ You are _**_based in Melbourne_**:

- _You are a _**_great listener_**:

- _You are a _**_clear and confident communicator_**:

- _You are _**_patient_**_ and have a _**_pedagogical approach_**:

- _You are _**_entrepreneurial and highly collaborative_**:

- _You are _**_passionate about technology and education_**:

- _You have _**_strong project management and organisation skills_**:

- _You are _**_adaptable_**_ and _**_reactive_**:

- _You have a background in _**_education and/or career advice_**:

- _Knowledge about the _**_Australian tech ecosystem_**_ will be a big decision factor for us_
- _Any _**_coding skills_**_ highly regarded_
- _Unfortunately, _**_we are not able to sponsor for this role_**_ so you will need full working rights in Australia._

**Working conditions**

Hours: 38 hours per week (Full Time)

**Salary**: AUD$75k + super

**Application process**
- [_Instructions to be deleted:_ Add in all the steps of the interview process for transparency]_
- Initial interview with the City Operations Manager
- Case study to evaluate your pedagogical and student support skills
- A second interview with the Asia Pacific Manager