Group Manager Clinical Incidents and Outcomes

The Group Manager Clinical Incidents and Outcomes provides leadership and operational support to hospital/divisional leaders and quality coordinators to ensure that safe and high quality patient care is consistently delivered, monitored and improved across all Epworth hospital divisions.

Reporting to the Group Director, Clinical Governance, this position, as a member of the clinical governance team, is responsible for establishing and improving organisational relationships, systems and processes to support staff and doctors to deliver safe and effective care that results in optimal clinical outcomes. The role is specifically responsible for implementing and continuously improving Epworth Health's Clinical Incident management system, Open disclosure processes, and clinical risk management programs.

The position will also:

- Participate in the collation and analysis of patient safety, quality and risk data and information from internal and external sources including benchmark reports for analysis and dissemination to the hospital divisions and Executive
- Oversee the internal and external reporting of any patient safety information, ensuring Epworth Health meets its obligations.
- Work collaboratively with other members of the team to analyse clinical outcomes and link patient safety data with clinical indicators and support clinical improvement priorities across Epworth
- Be an active leader and/ or member of clinical governance committees and projects, including representing Academic and Medical Services on committees and clinical service improvement activities
- Undertake data analysis and report writing, inclusive of Executive and Board level, and
- Undertake other duties as directed.

This role is required to put into practice the Clinical Governance Framework at Epworth as every employee is accountable for ensuring that our patients and community receive safe, high quality and person-centred care in every interaction with Epworth. This is achieved through active participation in the five domains of clinical governance at Epworth

**To be successful in this role**

You are experienced in leading patient safety systems, processes and programs across multiple hospital sites including incident investigation, open disclosure and mortality and morbidity review.

Your expertise in the development, implementation and evaluation of safety and quality improvement programs will have an impact on patient outcomes at Epworth. Proven ability to engage and influence stakeholders in utilisation of clinical governance systems and processes, and exhibit strength in leadership when managing accreditation systems and processes.

You will have:

- Registered Clinician with Australian Health Practitioner Regulation Agency (AHPRA) or eligible for membership of Professional Association for non-registered allied health professions
- Relevant post graduate qualifications in leadership, quality management or related discipline (desirable)
- Demonstrated ability to manage competing demands, meet deadlines and respond to change
- Highly developed report writing skills, including business cases, executive briefing papers and project plans
- Strong organisational and systems thinking skills and attention to detail
- Excellent oral and written communication, interpersonal and consultation skills including strong influencing, negotiating and engagement skills with leaders and teams
- A comprehensive knowledge of clinical governance, quality improvement methodologies, Australian healthcare industry relevant legislation, industry codes of practice, National Safety and Quality Healthcare Standards (NSQHS) and organisational policy and procedure
- Knowledge of and commitment to clinical risk management, best practice and continuous quality improvement
- Demonstrated ability to collect and analyse data and prepare reports for a variety of audiences
- Awareness of current and emerging trends in improving safety and quality of patient care
- Data analysis and process improvement skills

Position Description Inherent Requirement

**Additional Information**:
**At Epworth, it’s a community**

It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

- Salary package up to **$15,900**plus **$2,650 meals** and entertainment allowance leading to greater take home pay
- Discounted private health insurance
- Ability to purchase up to four additional weeks of leave

**Enquire/ Apply**

Sound interesting? To apply, click the **I'm Interested** button to attach your CV and cover letter.
- As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you)._
- At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportun