Help Desk Support

1 week ago

Melbourne, Australia Lockheed Martin Australia Full time

Vic, Melbourne
- Information Technology
- 16924BR

**About us**:

- At Lockheed Martin Australia, we believe that when people are empowered, inspired, and supported, they can achieve extraordinary things. We embrace flexibility, so our people can be their best inside and outside of work. We champion inclusion and continuous learning, ensuring all voices are heard and valued. And we thrive on collaboration, turning challenges into opportunities for growth and innovation.

Every day is a chance to solve the world’s most complex challenges and make a profound impact.

Experience it here.

**Your responsibilities will include**:
**12 Month contract - possibility of extension**

Technical Proficiency:

- Moderate understanding of general aspects of the job, and the technical phases of the job.
- Basic knowledge of Microsoft Operating Systems
- Basic knowledge of technologies and domains including Windows Desktop, Server, communications networks, & deployment of new hardware.

**About you**:
**Experience & Competencies (Desirable)**:

- Prior experience in a Service Desk position within medium to large organizations.
- Proficiency in service desk call logging tools.
- Experience with VPN/Remote access support.
- Some exposure to general desktop troubleshooting involving hardware and software.
- Basic networking troubleshooting skills.
- Prior experience providing Help Desk Support to executive and senior staff in a professional environment.

**Soft Skills**:

- Strong customer service skills, with a friendly, approachable demeanor.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- A passion for technology and a desire to build a career in IT desktop support.

**Special Requirements**:

- Applicants must be eligible to obtain and maintain an Australian Defence Security Clearance and employment may be contingent on the provision of further personal information including citizenship to ensure compliance with international export control legislation and regulations.

**What we offer you**:

- When you join Lockheed Martin, you work on projects you won’t experience anywhere else.
We offer you a range of benefits built to suit you, no matter what stage of life you are in.
- Flexible work & Hybrid work options
- Access to our online discounts program offering immediate discounts or cashback
- A variety of leave options including Purchase Leave to support you and your family
- Additional benefits such as Novated Leasing and Fitness Programs
- Learning & Development platforms to encourage ongoing self-development

**Equal Opportunity Statement**
- Lockheed Martin supports Equal Employment Opportunity and Diversity in the workplace by creating a place of employment that is, harassment free, diverse, fair, ethical, inclusive, and values the contribution of all its employees. Diversity and inclusion are the foundation of our culture and reflect our values of doing what’s right, respecting others and performing with excellence. By leveraging our employees’ unique talents and experiences, we will deliver innovative, affordable solutions and unparalleled customer value.
We are committed to creating a workplace where everyone can thrive. If you are selected for this role, we would be happy to discuss any accommodations that will help you to be successful.

**Vacancy Country**
- Australia

**Vacancy Type**
- Contractor/Temp

**Employee Type**
- Full Time

**Job Expires**
- 07/06/2025

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