Personal Banking Advisor

7 days ago


Balwyn, Australia Westpac Group Full time

**Permanent vacancy at our Westpac branch in Balwyn**:

- **Part-time position working 20 hours per week**:

- **Ongoing training and development to keep you motivated, knowledgeable and engaged**

**How will I help?**

We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The role of Personal Banking Advisor is a key customer facing position in our branch network as you will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.
- Your key responsibilities will include: _
- Welcoming all customers that come into the branch, creating a warm and positive first impression as they enter
- Helping customers with transactional and savings banking needs
- Building strong relationships with customers
- Providing relevant banking advice to suit their situation and goals
- Referring customers onto our team of specialists when required
- Educating customers on new technologies to assist them in the future

**What’s in it for me?**

In a word, lots Over time, you will be well trained to provide general banking information and steadily turn into a banking specialist. Due to the size of our network, we are confident in providing a clear pathway for progression as a result.

In addition to this, you can expect financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you’ll be paid well, and supported throughout your career so you can grow as you do. You’ll also be encouraged to take part in our fun community projects as a paid volunteer.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Strong background of face-to-face customer service, with experience handling cash quickly and accurately
- Ability to multitask in busy environments
- Able to build relationships with customers from all walks of life
- Comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers
- Sales or banking experience highly desirable, however we believe we can teach these skills to an individual with a can-do attitude and eagerness to learn more

**What’s it like to work there?**

We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.



  • Balwyn, Australia Maxima Full time

    **About Maxima**: Maxima’s First Nations Employment Team is here to provide culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in Traineeships. **Your Host Employer**: ANZ provide banking and financial products and services to...


  • Balwyn North, Victoria, Australia Bank of New Zealand Full time $60,000 - $90,000 per year

    Worker Type:Fixed Term (Fixed Term)Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions though our promise "If you can imagine a better future, let's find a way."We support wellbeing, flexible working and have a generous leave offering. No two days are the same.Mō te Tūranga |...


  • Balwyn North, Australia iSmile Studio Full time

    This is a key role needed for a dynamic and growing general dental practice in the heart of Balwyn. You will provide a high level of front-of-house/office customer service and administration support for a high performing team, as well as managing online and offline enquiries from new and existing patients. You will be the professional "go-to" person who is...


  • Balwyn North, Victoria, Australia VMCH Full time $60,000 - $90,000 per year

    The Endorsed Enrolled Nurse is responsible for meeting the direct care needs and preferences of residents while promoting a person-centered approach to care•Part-time opportunity at VMCH - Balwyn• Great culture with fun, friendly team and supportive environment• Excellent Not for Profit Salary Packaging Benefits• Base rate ranging from $ $ depending...

  • Customer Service

    2 days ago


    Balwyn VIC, Australia Active Audiology Full time $43,520 - $62,400 per year

    Location: Balwyn and Burwood Melbourne VICHours: 9am – 5pm, up to 5 days/week across either site.Options: 5 days per week (Mon–Fri) or 2–3 days/week.Start: ImmediateMake a real impact.Active Audiology is hiring a reliable, capable admin professional to support our Balwyn and Burwood clinic. Your work will help people reconnect with life through better...


  • Balwyn North, Victoria, Australia Balwyn Sports and Physiotherapy Centre Full time $78,000 - $104,000 per year

    Eastern Suburbs | Beautiful Location | Health Inspired Workplace Are you the calm, capable, detail-focused team player we've been looking for? Balwyn Sports and Physiotherapy is growing, and we're looking for a reliable, thoughtful and skilled Senior Medical Administrator to support our Practice Manager and ensure smooth daily operations in our fast-paced...


  • Balwyn North, Victoria, Australia Balwyn Sports and Physiotherapy Centre Full time $104,000 - $130,878 per year

    Eastern Suburbs | Beautiful Location | Health Inspired WorkplaceAre you the calm, capable, detail-focused team player we've been looking for?Balwyn Sports and Physiotherapy is growing, and we're looking for a reliable, thoughtful and skilled Senior Medical Administrator to support our Practice Manager and ensure smooth daily operations in our fast-paced...