Investigations Lead

Permanent full-time role based in Brisbane CBD
- Competitive Salary + Salary Packaging
- Excellent Career Progression

**_ Join CPL - Choice, Passion, Life and be part of an organisation that makes a difference in people’s lives every day_**

CPL is a leading provider of disability support services in Queensland and Northern New South Wales. We're on a mission to empower people with disabilities and older Australians to live the life they choose. We believe in creating an inclusive society, and our dedicated team is committed to providing the very best support, guidance, and understanding to our clients.

We are seeking a motivated and skilled Investigations Lead. You will guide, coordinate and lead staff to undertake reviews/investigations in accordance with the Investigation framework. You will provide guidance, training and mentoring to enhance the development of CPL’s capabilities to investigate incidents that are timely and accurate with the outcome focussed on safeguarding our staff and clients.

**Responsibilities include**:

- Reporting to GM Services, implement and maintain consistent coordinated investigation practices with staff who undertake investigations into reportable events or other incidents in conjunction with the Risk Compliance and Safety Team.
- Build investigation capacity and capability amongst staff by providing guidance, training and mentoring to ensure investigations include an objective assessment, accurate findings based on evidence and appropriate recommendations as well as meeting relevant CPL policy/procedures and legislative requirements
- Monitor and track the investigations of incidents as determined by the GM Services. This may involve assisting with the appointment of appropriate investigator/s, ensuring relevant and appropriate investigation plans are developed capturing all issues and assist with developing questions for interviews.
- Please see below attached position description for all requirements of the role._

**Selection Criteria includes**:

- Appropriate experience undertaking complex investigations (experience dealing with people with a disability viewed favourably)
- Experience in training/mentoring and supporting staff across a large geographic area to build their capacity and capability
- An understanding of the NDIS Quality and Safeguarding Framework, the NDIS Act, Aged Care and Disability Employment
- Experience in developing strong relationships with internal stakeholders and ability to resolve issues as they arise
- Strong report writing skills and proven abilities to undertake research to identify systemic issues from investigations
- A valid C class driving license.
- Blue card and NDIS Worker Screening Clearance to start (we can help)

**Why would I choose CPL?**

When you join our team, you can benefit from the following:

- **Tax-Free Savings**: Increase your take-home pay by packaging up to $15,900 of your annual salary tax-free, including vehicle sacrifice options.
- ** Entertainment Expenses**: Use up to $2,650 of your pre-tax income for entertainment expenses, such as meals and holiday accommodation.
- ** Grow Your Career, Your Way**: We're committed to your professional development. Share your ideas, challenge the status quo, and collaborate with our team. Together, we'll create a dynamic and inspiring work environment where your contributions are valued.
- ** Take Care of Yourself and Your Community**: We understand the importance of well-being. That's why we offer generous leave benefits, including annual leave, personal leave, compassionate leave, and comprehensive paid parental leave. Take the time you need to recharge and give back to your community.
- ** Employee Assistance Program**: Access to free and confidential counselling services for you and your family members.
- ** Embrace Diversity, Celebrate Uniqueness**: We believe in creating an inclusive workplace where everyone feels valued and respected. Regardless of your background or perspective, you're welcome here. Be yourself, and let's build a brighter future together.

CPL is committed to providing a workplace that fosters a culture of respect, understanding and inclusion.