Executive Support Officer

1 day ago


Sydney, Australia NSW Department of Customer Service Full time

**Executive Support Officer**

Fantastic Ongoing grade 5/6 opportunity.

Salary range: $97,027 - $107,059 + super, commensurate with experience.

Genuinely flexible working arrangements.

Wellbeing programs and resources available.

Excellent career development and learning development opportunities.

The State Insurance Regulatory Authority is looking for an Executive Support Officer to join our team.

**About Us**

This is an exciting opportunity to work for the State Insurance Regulatory Authority (SIRA).

Established in 2015, SIRA is the independent regulator of workers compensation, CTP and Home building compensation insurance schemes. Our mission is to ensure NSW insurance schemes protect and support the people who need them now and in the future.

SIRA is recruiting an Executive Support Officer position to support the Regulatory Intelligence and Analytics (RIA) team. RIA supports other SIRA teams by providing data engineering, data architecture and governance, Analytics, Business Intelligence and business analyst services.

SIRA sits within the Department of Customer Service. Understand more about the Department of Customer Service - here.

**Your responsibilities will include**:

- Assist with the management of the Senior Executive/s diary appointments, records and correspondence, and scheduling and supporting meetings to facilitate the effective management of their agenda
- Draft and prepare correspondence, agendas, minutes, presentations and briefing notes to support the achievement of business requirements
- Assist with the management of financial payments and reporting and currency of Human Resource management systems (people and structures) to ensure the Management team has up to date, reliable and complete information
- Assist the broader team in planning, collation of materials and tracking assets to organisational standards within expected timeframes
- Gather, collate and provide background information and information for reports for the executive, to expected standards and within required timeframes, to support informed decision making and planning
- Maintain and update administrative practices, systems and procedures to improve efficiency and service delivery outcomes
- Communicate with internal and external stakeholders on behalf of the team.
- Respond to enquiries and escalate and redirect issues as required

**About you**:

- The go to person who is driven and can get things done.
- A positive team member who is meticulous and attentive to detail.
- Thrives in a busy environment with competing demands.
- Strengths in record keeping, Microsoft Office, (knowledge of TRIM and eApprovals and advantage but not a requirement).
- A solid administrative background.
- A people person who thrives in building strong relationships.
- Can think outside of the box to solve complex problems.

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you

**What we need from you**:
To start your journey towards becoming our Executive Support Officer, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 05/06, with the base salary for this role starting at $97027 base plus superannuation

**Closing Date**:Monday, February 24th, 2025 at 10:00 am

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process



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