Executive Support Officer

The Independent Review Office (IRO) is looking for Executive Support Officer to join our team
- Provide a range of executive support and administrative services to facilitate the delivery of business operations
- Full time temporary role up to 12 months based in Sydney CBD
- Grade 5/6 salary ranging from $89,707 - $98,982 base per annum plus super

**About the organisation**
The Independent Review Officer is an independent statutory office established under the Personal Injury Commission Act 2020. Simon Cohen is the current Independent Review Officer.
The Officer is supported by an expert team, the Office of the Independent Review Office (IRO).

The statutory functions of the IRO include to:

- find solutions for persons injured at work or in motor vehicle accidents with complaints about their insurers.
- manage and administer the Independent Legal Assistance and Review Service (ILARS)
- conduct inquiries into matters arising in connection with the operation of the Personal Injury Commission Act 2020 and the workers’ compensation and motor vehicle accident legislation.

**About the Role**
As the Executive Support Officer for the IRO, you will provide a range of executive support and administrative services to facilitate the delivery of business operations and to support the Senior Executive/s achievement of organisational objectives.

**Your responsibilities will include**:

- Provide administrative and support services to meet the business needs
- Maintain and update administrative practices, systems and procedures to improve efficiency and service delivery outcomes
- Communicate with internal and external stakeholders on behalf of the team.
- Respond to enquiries and escalate and redirect issues as required
- Assist with the management of the Senior Executive/s diary appointments, records and correspondence, travel arrangements, and scheduling and supporting meetings to facilitate the effective management of their agenda
- Draft and prepare correspondence, agendas, minutes, presentations and briefing notes to support the achievement of business requirements
- Assist with the management of financial payments and reporting and currency of Human Resource management systems (people and structures) to ensure the Management team has up to date, reliable and complete information
- Assist the broader team in planning, collation of materials and tracking assets to organisational standards within expected timeframes
- Gather, collate and provide background information and information for reports for the executive, to expected standards and within required timeframes, to support informed decision making and planning

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.?

Salary Grade 5/6, with the base salary for this role starting at $89,707 base plus superannuation

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**Our Commitment to Diversity, Inclusion & Flexibility**

We are committed to diversity, inclusion, and new ways of working.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.