Internal Sales and Customer Service Opportunity

**Company Overview**

At Titan Packaging, we've been revolutionizing the packaging industry since 2004. We're known for delivering innovative packaging solutions to both national and global brands in the fast-moving consumer goods (FMCG) and B2B markets. Our success is driven not only by our technical and creative expertise but also by our unwavering commitment to our core values and team culture. We take pride in fostering a positive and collaborative work environment that empowers our team members to excel and make a significant impact on our customers' success. Join us as we continue to grow and expand, and be a part of a dynamic and forward-thinking company that values teamwork, creativity, and innovation.

**About the Role**

We are on the lookout for creative and motivated recent graduates with a background in Business or Marketing to join our exceptional sales team. In this role, you will work with existing clients while cultivating new client relationships. Your responsibilities will include managing day-to-day sales activities and nurturing strong customer relationships. Collaboration with our production, design, and logistics teams is key to ensuring timely delivery and exceptional customer service. Respect for brand value, colleagues, and team culture is a critical factor for anyone joining our team.

**What will you be doing?**

Based at our office in Melbourne's northern suburbs, you will:

- Serve our existing client base and expand our client portfolio
- Develop new opportunities within our current client base and identify new leads
- Uphold high standards of customer service, integrity, and team culture

**How you can add value to our team?**

By developing new opportunities with the existing client base and identifying new opportunities via passive and active leads. You will need to hold yourself to high levels of customer service, integrity, and team culture.

We're looking for:

- Recent graduates with a degree in Business or Marketing
- A creative, open-minded, and driven attitude
- The ability to work autonomously and collaboratively with our team to ensure successful client projects
- Strong emotional intelligence, reasoning, and social skills
- Excellent written and verbal communication skills in English
- Meticulous attention to detail and professional presentation
- Desirable: Previous experience in graphic design or a packaging-related industry, and proficiency in languages other than English

**What will we provide for you?**

When you join our team, you can expect:

- Comprehensive training and support for sales and product development
- Access to exclusive industry events for networking and professional growth
- An outstanding team and work environment grounded in our brand values and team culture

**Ready to Be Part of Something Great?**

Pay: $55,000.00 - $65,000.00 per year

**Benefits**:

- Free drinks
- Free food
- Professional development assistance
- Travel reimbursement

Schedule:

- 8 hour shift

Supplementary Pay:

- Penalty rates

Ability to commute/relocate:

- HEIDELBERG WEST, VIC 3081: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you a permanent resident or citizen of Australia?
- Are you currently employed? How many weeks' notice do you need to provide before commencing work, if successful?

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Microsoft Office: 1 year (preferred)
- Adobe Illustrator: 1 year (preferred)
- Microsoft Dynamics 365: 1 year (preferred)
- Mac OS: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person