Administration Officer

2 days ago

Westmead, Australia Western Sydney Local Health District Full time

Paid Allocated Day Off (ADO) every month, in addition to your annual leave
- Lower your taxable income, increase your take-home pay with Meal Entertainment.
- Fitness Passport: affordable gym, pool, fitness access for employees & family

Join a dedicated team Providing reception, secretarial, and administrative support for the Eye Clinic Outpatient Services at Westmead Hospital.

**Employment Type**:Permanent Full Time
Position Classification: Administration Officer Level 2
**Remuneration: $61,879.91 - $63,932.61 per annum**
**Hours Per Week**:38
**Location**:Westmead Hospital

**Where you'll be working**
Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of 'better health services for the people of western Sydney and beyond'. and to the delivery of health care or related services in line with our core values of collaboration, openness, respect, and empowerment.

**What you'll be doing**
This position provides high standard reception, secretarial and administrative activities to assist the Eye Clinic Outpatient Services & Department of Ophthalmology at Westmead Hospital. Key responsibilities include:

- Handle mail, photocopying, scanning, faxing, and maintain office equipment.
- Work with the team to deliver high-quality service and communicate effectively with diverse clients.
- Provide a high level of customer service, assist visitors, and participate in quality management programs.
- Share duties with other administrative officers to evenly distribute workload and meet deadlines.
- Manage reception for outpatient clinic appointments, schedule/reschedule in iPM, handle paperwork, and book Interpreter Services.

**How to Apply**
- Excellent reception skills & customer service including appropriate telephone manner and a patient-centric approach to service provision.
- Demonstrated high level of written, verbal and electronic communication skills to work well with a broad scope of patients, staff and affiliated organisations.
- Demonstrated ability to work as part of a team to achieve quality patient/service outcomes.
- Proven ability to maintain professionalism when dealing with both clients and staff during stressful situations.
- Demonstrated ability to develop and manage systems and processes to support efficient and effective service delivery.
- Demonstrated ability to use initiative and to prioritise multiple tasks with competing timeframes with exceptional organisational and communication skills.
- Commitment to own professional development and willingness to undertake further organisational based training when required.

**Requisition ID: REQ502915**
**Applications Close**:
**Need more **information**?**
- Review the detailed position description for insights into role requirements and criteria.
- Explore the selection process, employment checks, outcomes and notifications.
- People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard._

**_ Please note:_**_ To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency._

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