Rto Student Services/administration Officer

2 days ago

Melbourne, Australia Australian Engineering College Full time

Ensure accurate and timely adherence to all administrative processes.
- Manage receptionist duties based on the staff roster.
- Maintain accurate student files.
- Manage Student Management Software (Xcelerate).
- Process Offer letters and CoEs, including handling variations such as cancellations, deferments, suspensions, ITRs, transfers away, and concurrent CoEs.
- Serve as the primary contact for students and external clients, assisting with various inquiries.
- Prioritize time management, workload management, and attention to detail.
- Provide support to the Management Team as needed.
- Assist Front Desk (Student Services) officers if required.
- Stay updated on regulatory requirements and industry standards to ensure our organization's compliance with them.
- Collaborate with internal and external stakeholders to promptly resolve compliance-related issues.

**Salary**: $48,000.00 - $58,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office (preferred)
- Administration (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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