Events & Sales Coordinator (Part Time) - Holiday

**About us**
At **IHG**, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? Travel is a journey. We help make it a joy.

Located within walking distance to Kings Park, **Holiday Inn West Perth **is IHG’s newest Perth property, and is the first property outside of the city centre. Our hotel has 101 newly refurbished guest rooms and part of the hotel is the charming heritage building from former 1902 Walsh Family residence, which sits at the front of the property as a destination restaurant,** Julio’s Italian Restaurant.**

Julio’s offers boutique coffee, a la carte breakfast, a casual lunch with colleagues during the week, or an authentic Italian dinner with friends or family. Additionally, Julio’s has two character-filled boardrooms available for special events or meetings.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family. Let’s Go Further Together.

**Your day to day**
This role is responsible for coordinating all of the hotel and restaurants event bookings. The role reports to our Sales & Marketing Manager however it is a highly autonomous role that allows you to champion events in your own way. Some events that we typically host include board meetings, birthdays, social dinners and small weddings.

Additionally, this role will assist in issuing corporate contracts, keeping the corporate client database up to date and assisting in basic social media posting.

this means that some days you may be at a desk writing corporate contracts, and other days you may be in the restaurant or on our meeting floor preparing for an important event

Some of the key responsibilities/tasks of our Sales & Events Coordinator include
- Being the key contact for all event enquiries,
- Liaising with clients to convert queries into sales/bookings whilst ensuring customer satisfaction,
- Planning events from start to finish in partnership with our Venue Manager, Head Chef and Sales & Marketing Manager to ensure smooth delivery of events,
- Up selling and cross-promote the hotel and restaurant,
- Updating the meetings and events tracking report,
- Preparing event contracts,
- Issuing Banqueting Event Orders (BEO’s),
- Finalising client payments and issuing invoices,
- Creating event signage, and
- Client follow up and feedback after each completed event.

**What we need from you**
This role directly relates to the performance of our hotel and restaurant. As a result, we are seeking someone who has previous experience delivering a high quality of service to customers. Previous experience in Events or Sales is not required as we are able to teach this, however will be highly regarded.

**What we offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks such as duty meals, accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

Job Reference: EMEAA35933