Change Manager

2 weeks ago

Sydney, Australia Westpac Group Full time

**Change Manager - Records Management**
- Sydney
- Full-time permanent
- Hybrid working model

**How will I help?**

As the Change Manager, within Records Management you will support the development and execution of the change strategy for our Records Management Program which aims to create consistencies in how records are managed throughout their lifecycle.

You will support the benefits realisation and sustainable outcomes of the change through effective stakeholder engagement, communication, training, business readiness and user adoption. Change experience within data, technology will be highly regarded.

**Key Responsibilities**:

- Support the defined change impacts and design effective change strategy and solutions to support business and outcomes
- Ensure Voice of Customer and Banker are considered during solution design to optimise customer value.
- Stakeholder identification, engagement, alignment and buy in, experienced in an Agile methodology.
- Written and visual communications to support the change strategy and achieve outcomes.
- Identity learning needs and develop role-based learning solutions.
- Business readiness and acceptance.
- Adoption and reporting.
- Adherence to Westpac’s Group Risk Delivery and Governance standards.

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Relevant experience in a similar role.
- Degree in related field such as Business or HR and/or 2+ years’ experience in change management, with experience working with projects.
- Exposure to highly complex change initiatives
- Excellent relationship management skills
- Strong analytical and customer insight skills
- Demonstrated ability to work closely with central and frontline team teams, identify key insights and optimise accordingly.

**What is it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?

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