Student Support Administrator

3 days ago

Myaree, Australia Pilates International Training Centre Full time

We are a national and international Registered Training Organisation (RTO #52583) delivering accredited Pilates instructor training qualifications. Our company is growing and we're looking to expand our crew

Are you an Administrative All-Star; Master-Multi-tasker; with a “can-do” attitude and genuine desire to help and meet the needs of Students? Our powerhouse, HQ-crew needs someone to hit the ground running and support Student Services and administration.

Qualifications and experience:

- Administrative experience - ideal if you’ve worked in vocational training or for a Registered Training Organisation but not essential for the right person
- Sales experience and or exposure to sales processes.
- Top-notch customer service skills, and a demonstrated ability to communicate clearly, effectively and nurture prospective, and current Students.
- We need you to be comfortable with “tech” and digital channels; general office duties; and excel at written and verbal communication.
- Professional, attentive, and accurate in your work; prepared, responsive and willing to meet a challenge.
- A genuine desire to help Students and be part of a team.

Tasks and responsibilities:

- Student Care: be a key point of contact for current Pilates ITC Students with questions about their enrolment, or facilitating support for coursework queries.
- Administrative communications: writing and circulating key milestone and follow-up correspondence to Student cohorts across the country.
- Assist the Admin and Compliance Manager with enrolment
- and Student orientation-correspondence and processes.
- General clerical and administrative duties as directed.

**Benefits**:

- There’s plenty of room to grow the role into something bigger, for the right fit
- Heavily discounted Pilates classes and wellness services.
- Discounted Pilates ITC Courses, Pathways and Continuing Education events (If you’re up for it)
- Membership of a healthy and wellness forward workplace culture.
- Please note: this is a Perth-based role. WA applicants need only apply._

**Salary**: $53,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- Myaree, WA 6154: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

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