Service Receptionist

Competitive Salary Package + Incentives + Benefits $$$
- Amazing company culture with a supportive management team
- Ongoing training and fantastic career development opportunities

**About Us**:
Melville Hyundai is a premier dealership dedicated to delivering exceptional service and top-quality vehicles to our valued customers. We pride ourselves on our commitment to excellence and are seeking a motivated and skilled Assistant Service Manager to join our dynamic team in Perth.

Join the Melville Hyundai team, a dynamic entity under the Autoleague umbrella. At Melville Hyundai, we're redefining the automotive sector and are equally invested in enhancing your professional journey with enriching experiences and rewards. By joining us, you're not just stepping into a job; you're embarking on an industry-transformative adventure.

Being a part of the Melville Hyundai family means you're also connected to Autoleague, one of Australia's premier automotive retailers with a national presence and a global mindset. Autoleague encapsulates the entirety of car ownership and mobility. From new and used car retailing to top-notch services, everything we offer is amplified by our digital platform, mymoto. As we navigate the evolving mobility terrain, our commitment remains unyielding - to be pioneers in digitisation, electrification, and flexible ownership.

Seize this opportunity to be part of a larger vision that prioritises innovation and growth. Join Melville Hyundai, powered by Autoleague.

As a Service Receptionist at Melville Hyundai, you will be the first point of contact for our service department, providing exceptional customer service and administrative support. You will play a crucial role in ensuring our customers have a positive experience from the moment they enter our dealership.

**Key Responsibilities**:

- Greet customers warmly and assist with their inquiries and service needs.
- Schedule service appointments and maintain an organised appointment calendar.
- Maintain accurate records of customer information and service history.
- Coordinate with service advisors and technicians to ensure smooth workflow.
- Process customer payments and handle cash transactions accurately.
- Manage the reception area, ensuring it is clean and welcoming.
- Assist with administrative tasks such as filing, data entry, and document management.
- Perform other duties as assigned by the Service Manager.

**Qualifications**:

- Previous experience in a receptionist or customer service role, preferably in the automotive industry.
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Proficient in Microsoft Office Suite and basic computer skills.
- Ability to work in a fast-paced environment and handle high-pressure situations.
- Professional appearance and positive attitude.
- Valid driver's licence.

**What We Offer**:

- Competitive salary.
- Comprehensive benefits package, including health insurance.
- Superannuation scheme.
- Paid leave entitlements.
- Ongoing training and career development opportunities.
- A supportive and friendly work environment.

**How to Apply**:
If you are a knowledgeable and customer-focused Service Receptionist looking to join a reputable company in the automotive industry, we want to hear from you

Melville Hyundai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Join Melville Hyundai and help us power the future of automotive industry**

Please note: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.