Business Office Clerk

2 weeks ago

Mitcham, Australia Ramsay Health Care Full time

**Business Office Clerk - General Administration**

**Mitcham Private Hospital, Mitcham**
- **Casual positions healthy work-life balance**:

- Gain instant access to a **diverse array of employee benefits and programs**, enhancing your overall work experience

**We are actively looking for a skilled and flexible Business Office Clerk.**

**In this role you will**:

- Provide administrative support to patients and their families upon arrival at the hospital.
- Assist reception, administration, and clinical teams by coordinating clerical needs from admission to discharge for patients.

**Key responsibilities of this job include**:

- Admission scheduling processes to ensure appropriate bed management and utilisation.
- Managing incoming and outgoing calls to the front desk.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients, and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient admission papers and clinical notes.

**Your Skills and Experiences**

To excel in this position, you will need **enthusiasm for customer service, adeptness in managing a busy environment, empathy, and strong communication skills**. Comfortable working in a team and diverse healthcare professionals and non-clinical staff.

**You will also bring**:

- Proficient in Microsoft Office Suite
- Prior experience in **medical administration or reception preferred but not essential**:

- **Familiarity with Patient Management Systems**, preferably Meditech, advantageous but not mandatory.

**Remunerations**: On offer is base hourly rate ranging from $28.93 + superannuation + level of experience and qualifications.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_** casual employees may not be eligible for all benefits.

**About Our Hospital**

Mitcham Private Hospital is a fully accredited, 121 bed acute medical, surgical, maternity and mental health facility, providing for the healthcare needs of Melbourne’s outer eastern communities.

**To Apply**

**Requirements**:
Everyone who joins Ramsay:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**She’s here to help**

**Closing date: 25 February 2025

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