Group Manager

2 weeks ago

Adelaide Region SA, Australia silk Full time

We are a team of diverse colleague, who value your experience
- Play a pivotal role in the Operations Team
- Join an outcomes focused business

**About the role**:
As our Group Manager, overseeing 3 Crown Properties in Melbourne, you will be responsible for managing all operational aspects within your portfolio, delivering sustainable results by exceeding customer and client expectations.
- Managing all the financial aspects of your business unit including annual budgeting, cost control and reporting to ensure all budgetary & qualitative KPI's are achieved and upheld.
- Developing site improvement proposals.
- Encouraging team members to develop their skills through performance planning and continuous training.
- Working closely with Site Managers to ensure all legislative compliance and standards are met to minimise risk and maximise business efficiency and outcomes.
- Responsible for recruitment, disciplinary procedures, performance evaluations, training and development of all housekeeping staff & development of each locations Housekeeping leadership team.
- Willingness to be available for additional or varying duties as required by management.
- Adherence to workplace health and safety policies and procedures, attends safety meetings or training where required.
- Developing an in-depth working knowledge of your clients' organisations to truly understand their business requirements.

**About You**:
***
You are well versed in hotel management and understand the nuances of delivering exceptional housekeeping services. You can influence change, pivot as needed and thrive in a demanding environment. You will bring professionalism, innovation, resilience, and leadership expertise to the role, in addition to:
Strong commercial acumen is essential
- Exceptional stakeholder management skills
- Proven financial and analytical skills in interpreting budgets and forecasting
- Strong and decisive leadership skills with ability to build effective, engaged & motivated teams
- Confident in presenting solutions and continuous improvement initiatives to client
- Hospitality or Business qualifications well regarded

Our business is growing, we’re looking for leaders with the potential to grow with it.

**About Us**:
We are a hospitality company which specialises in delivering outsourced housekeeping solutions to hotels across Australia. Focused solely on the accommodation industry, Silk has a strong appreciation of the importance of quality and the guest experience. Seamlessly integrating with a hotel’s brand, standards, and image.

Operating for over 13 years and employing over 3000 people around the country, our success is underpinned by the diversity, passion, and loyalty of our wonderful team.

**Why Us?**
As a member of our team, you will have access to a range of exclusive benefits and exponential growth opportunity through performance enhancement and succession planning.

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