Service Coordinator

6 days ago

Braeside, Australia Beata Homecare Full time

Beata Homecare provides home care services to support the independence of clients from various cultural backgrounds in Melbourne and the Bass Coast Region.

We have a traineeship opportunity available for a Service Coordinator role, working as part of the Clinical team to assist in coordinating services for our Home Care Package consumers. You will gain on-the-job training while studying a course in Community Services (Case Management).

You will be based at our office in Braeside, Victoria.

This is a full-time position, Monday to Friday.

**Role**:
Working under the direction of Case Managers, you will be responsible for providing consumer-centred care coordination to consumers through the following:

- Organise internal and external (through contractors) support services
- Regular contact with consumers and representatives
- Undertake safety assessments
- Respond to complex/challenging situations and feedback
- Undertake administrative support including documentation, filing, data entry

This role will involve travel to consumers' homes in metropolitan Melbourne and the Bass Coast Region.

**Requirements**:

- Commitment to a course in Community Services (Case Management)
- Genuine passion to help people
- Excellent written and verbal communication skills
- Outstanding time management and organisational skills
- Be able to prioritise and work through multiple tasks
- Great problem-solving skills
- Good computer skills
- Victorian Drivers Licence and reliable vehicle with insurance
- Police Check (within 3 months) or NDIS Workers Screening Check
- First Aid Certificate (within 3 years)
- CPR Certificate (within 1 year)
- Full vaccination for COVID-19

**Benefits**:

- Career progression to a Case Manager
- Opportunity to study and work at the same time
- On-the-job training
- Continual support and professional development
- Rewarding role in supporting your community
- Opportunity to grow with the company
- Friendly and supportive organisational culture

**Salary**: From $50,000.00 per year

**Benefits**:

- Referral program

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Braeside, VIC 3195: Reliably commute or planning to relocate before starting work (preferred)

Licence/Certification:

- Drivers Licence (required)

Willingness to travel:

- 50% (preferred)

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