Specialist Operations Service Delivery

1 week ago

Perth, Australia BHP Full time

**About BHP**:
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success. Come and be a part of this success.

**About the Role**:
The role of Specialist Operations Service Delivery - Major Incident Coordinator responsibilities are mainly documenting & communicating activities across all major incidents.

The role is on a 7 days on 7 days off roster consisting of days and night shifts.

Duties of the role include:

- Provide initiation of technical and stakeholder bridges.
- Coordinate recovery actions and plans for Major Incidents
- Ensure that an accurate timeline of activities on a Major Incident is documented
- Execute notifications as defined in a Major Incident Management procedure
- ECR approval as a workaround/recovery option.

**About You**:

- Tertiary education in Technology related qualifications.
- Demonstrated work experience in Information Technology of which some years in service management.
- Certification in ITIL Foundation is preferred but not essential.
- Experience with “Service Now” will be an advantage.
- Must be willing to work a shift schedule (holidays & weekends required).

**About Our Process**:
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.

**Supporting a Diverse Workforce**:
The size and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a unique BHP employee share program.

BHP is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.

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