Delivery Specialist

21 hours ago

Perth, Western Australia Spa World Full time $60,000 - $80,000 per year

Spa World is Australasia's largest spa retailer, and we're passionate about delivering not just world-class products, but world-class customer experiences.

We're looking for a Delivery Specialist / Installation Technician to join our team and ensure our spas, swim spas, saunas, pergolas, and umbrellas are delivered and installed safely, on time, and with the highest standard of professionalism.

This is a great opportunity for someone who enjoys variety in their day, takes pride in doing things right, and thrives in a role that combines hands-on work, customer interaction, and coordination with external contractors.

As our Delivery Specialist / Installation Technician, you'll be responsible for:

  • Managing and carrying out deliveries and installations of Spa World products to customer homes and sites.
  • Inspecting products before and during delivery and installation to ensure accuracy and quality.
  • Assisting with product placement, unpacking, and safe removal of packaging.
  • Coordinating with Hiab, crane, and specialist operators to ensure safe and efficient placement.
  • Providing professional, courteous, and timely service to customers.
  • Maintaining accurate delivery records and reporting on outcomes.
  • Upholding Spa World's brand values with every customer interaction.

Additional responsibilities include:

  • Conducting QA hold and warehouse assessments (cleaning, rewrapping, troubleshooting, and part repairs).
  • Installing Platinum Spa Care products and accessories (heat pumps, Wi-Fi modules, steps, rails, cover lifters, etc.).
  • Performing warranty and non-warranty service tasks, including installing, servicing, and maintaining pumps, systems, and specialized units.

We're looking for someone who is:

  • Experienced in logistics, delivery, or warehousing (ideally with large/heavy goods).
  • Confident working with third-party contractors (Hiab and crane operators preferred).
  • Customer-focused, with strong communication and problem-solving skills.
  • Physically fit and capable of handling heavy items with the right equipment.
  • Safety-conscious, detail-oriented, and reliable.
  • Able to work both independently and as part of a team.
  • Holds a current full (unrestricted) driver's licence
  • Mechanical or technical aptitude will be highly regarded, as will previous experience with spa or similar equipment delivery.

Why join Spa World?

At Spa World, we believe in more than just delivering products - we deliver experiences that enrich lives.

As our Delivery Specialist / Installation Technician, you'll play a vital role in creating lasting positive impressions with our customers. In return, you'll enjoy:

  • A supportive and professional team environment.
  • Variety in your day-to-day work.
  • Opportunities to develop your skills and knowledge.
  • The satisfaction of representing a leading brand with a strong reputation.

Be part of a team that delivers quality products and exceptional service to customers across Perth, WA.

Apply now and take the next step in a role where your skills, professionalism, and customer focus will be valued and make a real impact.

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