Operations Coordinator

4 days ago

West Perth, Australia Nuclear IT Full time

**Company Description**

Nuclear IT specializes in providing IT solutions and support to help businesses maximize their potential. We pride ourselves on delivering a professional level of service that exceeds our clients' expectations and explaining technical concepts in easy-to-understand language. Our Service Level Agreements guarantee the right level of support for your environment at an appropriately fixed rate.

**Role Description**

This is a full-time on-site role as an Operations Coordinator in Perth, WA. The Operations Coordinator will be responsible for managing day-to-day operations, ensuring quality customer service, providing administrative assistance, and overseeing analytical processes.

**Tasks**
- Undertaking and overseeing technical service delivery, working along Project Engineer and Director to meat project goals
- Triage work: Addressing inquiries and resolving issues related to contracts, projects, provided services to individuals impacted while assigning correct resources for better results (scheduling resources)
- Project Administration: managing paperwork associated with contracts, project quotes, projects budgets, project assets and services provided
- Liasing with 3rd Party Vendors: Supervising contractor tasks and providing reports on any deviations from assigned work orders.
- Providing client updates/communication on project budget and progress
- Reviewing and negotiating variations to contracts, budgets expenditure in projects and services provided, reviewing documentation and reports prior project conclusion
- Basic technical tasks: responding to inquiries from clients and/or suppliers.
- Receiving material to be used in projects from work orders
- Technical Team Coordination
- Collecting and analysing data from tech project engineer to provide reports to Director on project progress and outcomes
- Leave approvals, Organise regular monthly events,
- Reviewing project work and escalating to Director if necessary (Weekly reviews of technical team)
- Providing guidance to director on matters requiring consideration (projects and resources) and executing their decisions
- Assessing and organizing arrangements for new office facilities when necessary

**Qualifications**
- 3+ years full time experience.
- Relevant Qualifications in:

- Business Administration and/or Project Administration
- ICT qualifications

Additional qualifications may include knowledge of IT systems and processes, project management experience, and ability to work well under pressure and meet deadlines.

The above job description is gender-neutral and non-discriminatory, and does not discriminate based on factors such as age, race, gender, sexual orientation, or disability.

**Salary**: Up to $75,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- Communication: 3 years (required)
- Administrative Assistance: 3 years (required)
- Information and Communications Technology (ICT): 3 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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