Outpatients Administration Officer

**Bring your people skills to a role that truly makes a difference**

**Employment Type**: Casual
**Position Classification**: Administration Officer Level 2
**Remuneration**: $32.30 - $33.37 + 12% + Salary Packaging
**Requisition ID**: REQ614846
**Closing Date: Tuesday 11th November**

**Location: John Hunter Hospital | Awabakal Land**

**Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.**

**About The Role**:
We are seeking motivated and customer-focused individuals to join our **John Hunter Outpatients Contact Centre**, located on the **James Fletcher Campus**. You’ll be part of a large and dynamic service supporting outpatient specialties across **John Hunter Hospital**, providing exceptional service and administrative support to patients and clinicians.

This is an excellent opportunity to join a supportive team that values collaboration, flexibility, and professional growth.
- Provide friendly and professional customer service to patients and clinical teams
- Manage outpatient bookings, enquiries, and referrals efficiently
- Accurately maintain patient information using hospital systems
- Collaborate with colleagues to support smooth clinic operations
- Demonstrate flexibility and adaptability in a dynamic, fast-paced environment

**About You**

You are someone who thrives in a team environment and takes pride in delivering high-quality customer service. You will bring:

- Excellent communication and interpersonal skills
- Strong time management and organisational abilities
- Proficiency in computer and administrative systems
- Flexibility to work varying shifts between 6:00am - 6:00pm (Monday to Friday)
- A positive, adaptable, and professional attitude

**What We Can Offer**
- Supportive managers and a friendly, team-oriented environment
- Comprehensive training and education provided
- Monday to Friday roster - no weekend work
- Access to the **Employee Assistance Program (EAP)** for wellbeing support
- Opportunities for career development within the Hunter New England Health network

**Benefits**:
At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

- Sustainable Healthcare: Together towards zero
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members

**Additional Information**

Need more information?
1) Click here for the Position Description**Information for Applicants**:
**This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive**PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases** for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.**

**_
Hunter New England Health employees may be eligible for a range of _**_benefits_**_ _**_such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses._**
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