Medical Receptionist

5 hours ago


St Kilda, Australia Inkerman Medical Group Full time

About us

Inkerman Medical Group is a long established family medical clinic in St Kilda East, specialising in family, women's and children's medicine. We are looking for a friendly and EXPERIENCED medical receptionist to join our vibrant and dynamic team, long term. The clinic is open every day of the year and you will need to be available for 4-5 shifts per week (Monday-Friday) and 1 in 4-6 weekends and occasional public holidays.

The role

You will be the first point of contact for all our patients and therefore be the first impression of our practice. You will need to be well-presented, courteous and committed to providing excellent customer service. The ability to show empathy to patients, a commitment to address their concerns and work as part of a team is paramount. Some of the duties include:

- Ensuring the highest level of quality care and service delivered to patients
- Supporting the GP's, Business Manager and Assistant Manager
- Answering calls and booking in patients
- Patient Billings
- Liaising with medicare, TAC and other insurance companies
- Ensuring confidentiality and management of patient records
- Multitasking and prioritising workload
- Ability to work a flexible roster
- Ability to work in a face paced environment
- Positive attitude and good team player
- Must have full work rights

Part-time, Full-time and casual available.

**Job Types**: Full-time, Part-time, Permanent, Casual

**Salary**: $25.00 - $30.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Morning shift
- Night shift
- Public holidays
- Rotating roster
- Weekend availability

Supplementary Pay:

- Overtime pay
- Penalty rates
- Performance bonus

COVID-19 considerations:
All staff are required to wear a mask at all times in the clinic and be double Covid-19 vaccinated as well as other vaccinations relevant to medical industry.

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)



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