Casual Receptionist

2 days ago

St Kilda, Victoria, Australia Facelove PTY LTD Full time $55,520 - $73,760 per year

RECEPTIONIST - MEDICAL CLINIC

As part of government legislation we must ensure staff are vaccinated against COVID 19

Facelove Medispa is seeking a casual receptionist to join our team in St Kilda. This position requires attention to detail and the ability to multi-task while ensuring client interactions are positive and uplifting. Our front desk staff are the face and voice behind the clinic & represent our business and providers. You will be the first impression of our luxury focussed brand and an integral part of our team.  You must have a friendly, professional demeanour and adhere to our company values:

  • Be solutions focussed
  • Be Punctual
  • Take pride in your work
  • Choose a positive state of mind – you must be a genuinely positive person
  • Be results focussed
  • Be respectful of others
  • Honesty and integrity
  • Be passionate about your work
  • Be knowledgeable and open to learning
  • Exceed expectations.

Essential skills and experience required:

  • Receptionist experience preferred.
  • Well-presented and punctual with high level of attention to detail.
  • Excellent phone manner and communication skills
  • Excellent time management skills and ability to multitask.
  • The ability to cover extra shifts if staff are ill or on leave.
  • The ability to identify and deal with issues pro-actively
  • A problem solver and quick thinker.
  • Demonstrate knowledge with MS office (Excel, Word, Outlook)
  • Knowledge of Shortcuts Salon Booking system preferred but not necessary.
  • Attitude is very important to us – a positive 'can do' attitude is essential

Duties Include:

  • Manage reception area through direction of the Practice Manager.
  • Comply with all COVID-19 regulations and procedures.
  • Schedule patient appointments
  • Answering phone calls and queries
  • Greeting of patients
  • Processing payments
  • General stocktake/housekeeping duties as per company standards.
  • Opening and closing the clinic
  • Administrative support when required
  • Be on call for sick relief
  • Work the holidays of the Manager (approx. 4 weeks of the year)
  • Flexibility to work 2 Saturdays a month

Hours: Approx 24 hours per week

Salary: $27 to $28 per hour depending on experience

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