Studio Operations Manager

Sydney, NSW
The Studio Operations Manager is responsible for ensuring the efficient and effective functioning of the studio’s day-to-day operations. They will work closely with the Studio Directors across all aspects of studio management and administration including but not limited to; building/facilities management, executive support, event coordination, and administration for our Sydney Studio.
COX is a design-focused contemporary architectural practice with studios located across Australia and Auckland, and a 60-year history of working on global projects.
COX works within a collegiate framework allowing the best ideas emerge meritocratically - we are ‘by the many, for the many.’ Our Practice is some 500 talented architects, urban planners, interior designers, graphic designers, researchers, and digital visualisation experts. We continuously seek the brightest minds to innovate around design, process, and typology.
We design with purpose, creating spaces that stand the test of time both in aesthetics and functionality. Our philosophy is to Create to Last, ensuring our projects not only endure but thrive. We champion the principle of Do More, with Less, leveraging innovative solutions that are not just sustainable, but regenerative. Our strength lies in our ability to Embody Diversity, drawing on a multitude of perspectives to enrich our designs. We Lead with Empathy, deeply engaging with the needs of our communities and clients, creating architecture that resonates and inspires.
Our team is built on a foundation of cultural connections that celebrate the diversity of our people, projects, and places. We believe this is essential to creating meaningful and enduring designs. Through our work, we strive to foster a sense of community and belonging, acknowledging the traditional owners of the land, and honouring the cultural heritage of our clients and the communities we serve.
**Key responsibilities**:
Studio & Facilities Management
Work with building management, suppliers, and COX team members to maintain the day-to-day operation of the studio.
Coordinate premise and equipment maintenance, upgrades and repairs.
Ensure compliance with health and safety regulations.
Oversee First Aid, Mental Health First Aid and Fire Warden processes.
Develop and implement sustainable practices within the studio.
Executive Support
Development and implementation of management strategies in the studio.
Relationship management of key clients and contacts.
Key contact to Studio Director on all studio operation and administration related activities.
Diary management.
Expense claim preparation/credit card reconciliation for finance processing.
Travel bookings.
Coordinating functions for clients, consultants and contacts.
Organisation of studio monthly meetings.
Coordination with People & Culture, Finance, Legal, IT, and BD as required.
Administration Team
Administration team management including training, development, workload management, motivation, performance reviews and performance management.
Front of house management and relief.
Studio Culture
**Planning of studio social events such as**: monthly studio lunches, Friday night talks/drinks, mid-year and end of year parties.
Researching and implementing wellbeing initiatives.
People & Culture
Assist local and COX People & Culture with recruitment and team member development as required.
Sydney Studio Hub (intranet) updates.
**Knowledge and experience**:
2-5 years’ experience in an Operations / Office Manger role
Experience partnering with management teams
Proven event management expertise
Excellent leadership, communication and interpersonal skills
Proficiency in Microsoft Office Suite
Indesign skills highly regarded
Awareness of confidentiality and discretion where required
Strong organisational and time management skills
Proactive, hands on approach with a willingness to learnAdaptable and forward thinking

**Qualifications**:
Business degree/diploma qualified