Wholesale Operations Coordinator

3 days ago

Redfern, Australia The Aje Collective Full time

**Description**:
Aje was created in 2008 to translate the effortless Australian lifestyle into fashion.
Designed for an elegance grounded in ease, our garments empower our customers to feel relaxed, assured and beautiful.
Our company strives to invite freedom of self-expression in each architectural store environment, bringing our customers a confidence and beauty that elevates their every day to an occasion.
Join icon fashion house Aje as Wholesale Operations Coordinator at our Aje Head Office in Redfern.
**About this opportunity**:
**Sales Administration & Customer Management**:

- Set up and onboard new wholesale customers in AP21.
- Maintain the customer master file, ensuring accuracy and compliance.
- Support customers throughout the in-season period with order enquiries, documentation,
- and shipment tracking.
- Process and manage customer returns, issue RA numbers, and create credit notes for
- faulty goods.

**Order Fulfilment & Logistics Coordination**:

- Coordinate the processing and dispatch of DDP (Delivered Duty Paid) and EXW (Ex Works) orders via warehouses.
- Generate and manage pick ticket and ASN (Advanced Shipping Notice) reports.
- Liaise with Cargo Services for priority picking, packing, and freight forwarding & ensure all shipping documents are sent to customers and logistics partners in a timely manner.

**Invoicing & Finance**:

- Issue invoices for both DDP and EXW customers using AP21.
- Create commercial invoices and assist in generating documentation for customs and export processes & manage DHL invoice processing through Concur.

**Reporting & Analysis**:

- Run and analyse weekly and seasonal order reports via AP21.
- Support forecasting activities and warehouse inventory planning.
- Monitor arrival of incoming POs and share relevant reports with stakeholders.

**Cross-functional Collaboration**:

- Communicate with logistics, finance, and commercial teams to resolve operational
- issues.
- Support EDI integration projects and pricing updates within systems such as Joor and SPS.
- Coordinate with global retail partners and manage special requirements (e.g. labelling, packaging, and hanger logistics).

**You will bring**:
2+ years of experience in wholesale operations, logistics, or supply chain coordination.
Strong knowledge of AP21, EDI systems (e.g. SPS), and wholesale platforms (e.g. Joor).
Experience working with international freight providers and 3PL partners.
Proficient in Excel, reporting tools, and ERP systems.
Strong organisational and multitasking abilities.
Excellent written and verbal communication skills.
Detail-oriented with a problem-solving mindset.
What do we offer?
Generous salary packaging
It is hard not to embrace the Aje style with generous employee discounts, staff wardrobes, pre-order programs, clothing allowances and regular sample sales
Your growth is our growth, training and development programs are recommended and encouraged
Career progression
Celebrate milestones such as, Birthdays with Aje leave benefits
Access to our comprehensive Employee Assistance Program designed to support your wellbeing
No key achievement and success goes unnoticed
Referral incentives

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