Service Desk Analyst

**Brighter Futures Start here** As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy...

Answer incoming first level calls to the IT Service Desk Phone system and ensure a ticket is logged within service now. - Ensure all calls are answered with in agreed SLA's, contain quality information, and are assigned to the right assignment/platform group for action. - Where possible Resolve Calls at first point of call using the knowledge base, own...

CPS IT is working with a reputable ICT Managed Service Provider (MSP) in Mulgrave. Our client is an established ICT Solutions Provider that specializes in the networking space with a focus on Cyber Security, Wireless, Hyper-convergence, LAN Networking, and Cloud Services. We are recruiting for a **Level 2 Support Analyst **to be based in the office...

City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. THE OPPORTUNITY Reporting to the Critical Incident Desk Advisor, this part time role offers an enthusiastic, motivated and customer centric, customer service...

City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. THE OPPORTUNITY Reporting to the Critical Incident Desk Supervisor, this Full time 6 Month Fixed Term role offers an enthusiastic, motivated and customer...

**The Opportunity**: Reporting to the Critical Incident Desk Supervisor, this OR Permanent opportunity offers an enthusiastic, motivated and customer centric, individual an opportunity to join a fast paced, driven and diverse team. This will take your career to the next level. This shift covers Monday - Friday between 7:00am and 7:00pm **Why you want to...

**The Opportunity**: Reporting to the Critical Incident Desk Supervisor, this Permanent opportunity offers an enthusiastic, motivated and customer centric, individual an opportunity to join a fast paced, driven and diverse team. This will take your career to the next level. This shift covers Monday - Friday between 7:00am and 7:00pm. **Why you want to work...

City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. **The Opportunity**: Reporting to the Critical Incident Desk Supervisor, this 6 Month Fixed Term opportunity offers an enthusiastic and motivated individual...

City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners. **THE OPPORTUNITY**: Located at our Head Office in Mulgrave and reporting to the Critical Incident Desk Manager, this role offers an enthusiastic, motivated and...

Work/Life Balance - No weekend work. - Attractive Salary and benefits - Join a motivated, passionate, and diverse team **About the Company**: Aqua Metro is an integrated service provider specialising in the water sector. Our organisation and team bring significant capability and experience in design and construction of civil, mechanical and electrical works...