Business Process Improvement Manager

1 week ago

Melbourne, Australia M&T Resources Full time

**Melbourne**

**IT & Telecomms**

Management
- One day in the office a month
- Make a real difference
- 12 month contract

***
**The Role**
The Business Process Improvement Manager works with the team to drive an end-to-end strategic direction, environment architecture and customer-centric service delivery. They ensure the operating model is enabled by team processes, culture & operating rhythms within.

The role ensures the team operating model is supported with the required processes, team culture and operating rhythms to enable a team that is effective, engaged and high performing.

**Skills required**:

- Relevant professional experience of 5 + years including relevant experience
- Relevant experience managing financial and operational aspects of a business
- Detailed Knowledge of Software Development Lifecycle model methodologies, e.g Agile, Lean, DevOps etc
- Exceptional stakeholder engagement and negotiating skills
- Experience managing complex programs and initiatives
- Excellent communication and stakeholder management skills

**Key responsibilities**
- Leads the establishment and embedment of the INES operating model advising on the transformation of process, people (culture / ways of working) and operating rhythms.
- Design and execution of business management processes including business performance reviews and leadership team meetings in line with EM direction
- Contributes to and influences cross-functional teams, focused on successful delivery of specific initiatives and outcomes
- In close collaboration with the leadership team, manages the benefits realisation of the Operating Model transformation and embedment, ensuring the benefits are defined, measured and governed and support continuous improvement.

**For more information please either call Joshua Barker on (03) 9674 3388 for a confidential discussion.

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