Process Improvement Manager

5 days ago

Melbourne, Australia Frazer Tremble Executive Full time

12mth Fixed-Term Contract | Hybrid | Melbourne CBD
- Drive an enterprise-wide culture of Continuous Improvement
- Lead a team of 6 | Cross-functional | Collaborative | Innovative

Join a team of change-makers at one of Melbourne's most iconic and prestigious brands As a
**Process Improvement Manager**, you will help spearhead a movement towards continuous improvement and drive positive change across the organization. Make a lasting impact by being a catalyst for delivering exceptional service and shaping the future of our client's digital design and service experience.

You will oversee small
- and large-scale projects to improve customer and employee experiences across people, processes, and technology. Leading a team of six Process Improvement professionals, you will also provide leadership, direction, and coaching to service improvement practitioners across the team and the greater organisation.

We are looking for someone who loves solving problems, has excellent communication skills, and thrives in a collaborative and energetic work environment.

In this role, you will:

- Possess the gravitas to motivate and influence senior stakeholder relationships across a complex organization while advocating for the value of Process Improvement methods, tools, and mindset to address complex problems and opportunities.
- Develop and shape Process Improvement demand and resourcing strategies, facilitating and engaging external suppliers.
- Have extensive experience and broad knowledge of Service, Process, and Business improvement, with a true passion for human-centred design and continuous improvement.
- Be aware, ready, and willing to work using a blended toolkit incorporating both Design (Service Design, UX design) and Service Improvement (including Lean, Six Sigma, and Business Process Mining) as appropriate to achieve the optimal outcome.
- Demonstrate an ability to lead a multi-disciplinary team in an Agile environment, with a track record of inspiring and developing.

This is a 12-month fixed-term contract role based in Melbourne CBD, with a hybrid work arrangement.

**Abby Chambers** at

  • Manager - Process Improvement

    2 weeks ago

    Melbourne, Australia Australia Red Cross Full time

    Support the implementation and embedding of Red Cross’ Transformation - Full time, 12 month role - Flexible location + hybrid working About Red Cross Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. About the role Playing a critical...

  • Operations Process Improvement Manager

    2 weeks ago

    Melbourne, Australia Reebelo Full time

    **Create The Circular Economy With Us** We are looking for a hands-on Operations Process Improvement Manager who can improve Reebelo's customer service and operations through a highly data driven / analytical lens to identify process improvement opportunities and automations to deliver efficiency across the company, our vendors and best in class customer...

  • Process Improvement Specialist

    5 days ago

    Melbourne, Victoria, Australia Quinn Allan Full time $80,000 - $120,000 per year

    Employment Type: Full-Time, 4 Month Day Rate ContractHybrid: 2 Days in CBD officeAbout the Company Our client is a leading organisation at the forefront of their field. With a strong commitment to innovation and operational excellence, they offer a collaborative environment where professionals are empowered to drive meaningful change. The team is embracing...

  • Process Improvement Analyst

    3 weeks ago

    Melbourne, Australia M&T Resources Full time

    Overview Role: Process Improvement Analyst Duration: Initial 9-month contract opportunity Location: Melbourne About the role Reporting to the Senior Manager, Process Improvement, the Process Improvement Analyst plays a key role in supporting and delivering Field-led transformation programs and other projects. The main goal of the role is to design and...

  • Process Improvement Engineer

    2 weeks ago

    Melbourne, Victoria, Australia N2S Full time $40,000 - $120,000 per year

    Senior Process Improvement EngineerIn this role, the Senior Process Improvement Engineer will be responsible for process discovery, improvement opportunity identification, future state design and implementation of prioritised opportunities in partnership with business units and other stakeholders.This includes data analysis, stakeholder management,...

  • Process Improvement Analyst

    2 weeks ago

    Melbourne, Victoria, Australia M&T Resources Full time $240,000 - $280,000 per year

    Role:Process Improvement AnalystDuration:Initial 9-month contract opportunityLocation:MelbourneAbout the roleReporting to the Senior Manager, Process Improvement, the Process Improvement Analyst plays a key role in supporting and delivering Field-led transformation programs and other projects.The main goal of the role is to design and improve business...

  • Process Improvement Expert

    2 weeks ago

    Melbourne, Australia FleetPartners Group Full time

    Overview FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams. We have a strong company culture that values our people and are proud to present you with...

  • Process Improvement Officer

    2 weeks ago

    Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | CBD Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Accounting, Administration/Secretarial, IT and Telecommunications Reference: 75174 **Process Improvement Officer** - Process Improvement Officer at Tertiary Hospital - 5 weeks annual leave plus monthly ADO - Hybrid Work...

  • Process Improvement Analyst

    5 days ago

    Melbourne, Victoria, Australia healthAbility Full time $90,000 - $120,000 per year

    Posted: 17/09/2025Closing Date: 17/10/2025Job Type: Permanent - Full TimeLocation: MelbourneJob Category: Startegy and GrowthProcess Improvement AnalystBox Hill & Eltham locations with hybrid working optionsCompetitive salary including salary packagingPermanent Full Time positionWho are we?healthAbility plays a unique and valuable role in the health system....

  • Process Improvement Specialist

    3 days ago

    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Process Improvement Specialist **Closing date**:Thursday 24th October 2024** **Position Description: Process Improvement Specialist 03-09-24.docx** **Your new role with Bendigo Bank is just a few clicks away.** **About the role** Based at any of our head office locations, this **12 month fixed term**, full time **Process Improvement Specialist Role**...