Skate Park Customer Service Officer

6 days ago

Frankston, Australia Peninsula Leisure Full time

**Description**:
We are currently seeking passionate, motivated, and energetic Skate Park Customer Service Officer to join our team in a casual capacity. Your bubbly personality and willingness to learn will be your best assets in a varying and dynamic role as no two days are ever the same A day in the life of our Skate Park Customer Service Officer includes:
Meeting and greeting Skate Park users, and providing a safe, positive, welcoming, and inclusive environment.
Assist with planning and delivery of events, promotions, clinics, and lessons at the skate park.
Assist customers with enquiries, feedback, and support.
Processing transactions (cash and/or card), taking bookings, and recording skate park attendances in our point-of-sale and customer management system, Xplor Recreation.
Maintaining the Skate Park to the highest safety and cleanliness standards.
**Key Selection Criteria**:
Good availability across all Skate Park opening hours and days which are:

- Monday to Friday: 3:00pm - 6:00pm, Daylight Saving: 3:00pm - 7:00pm
- Saturday and Sunday: 10:00am - 6:00pm, Daylight Saving: 11:00am - 7:00pm
- Public Holidays: 11:00am - 6:00pm, Daylight Saving: 12 noon - 6:00pm

Ability to work a minimum 1 shift per week.
Skate Park or Skating experience
The ability to work independently and within a team.
Well-developed written and verbal communication
**Minimum Qualifications**:
Current Working with Children Check (employer)
Current HLTAID009 CPR qualification
APPLY NOW Please ensure your current resume is attached, along with a cover letter addressing the Key Selection Criteria outlined above and your current availability.

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