Client Services Executive

1 week ago

Sydney, New South Wales, Australia Cmc Markets Full time

Are you looking to kickstart your career in Financial Services?

Come be an essential part of the reason CMC Markets has received 'Canstar's Most Satisfied Customers' award for 13 years running

CMC Markets has an exciting opportunity in our Chatswood office for an enthusiastic, people focused Client Services Executive.

Why you'll love working at CMC Markets:

- Growth: RG146 (Financial Regulatory) qualification, Linkedin learning, internal opportunities, intensive training and support from the L&D team.
- Team: You'll work alongside a large collaborative and diverse team with supportive Team Leaders and Managers that all value an amazing workplace culture.
- Social: We have our own in-house Culture Club that organises a bunch of activities such as: Parties, Dinners, Networking events, bowling etc. We also have social clubs where like-minded colleagues can bond over ocean swimming, fine dining or gaming etc.
- Perks: Day off for your birthday, free breakfast and coffee every day, additional day of leave after each year of service, volunteer opportunities, discounted rates at various retail stores.

What will you be doing:

- No cold calls The aim of this role is to support our clients, which are at the heart of everything we do.
- Act as a brand ambassador by providing excellent and high calibre client service to ensure a positive experience for all clients.
- Proactively identify opportunities to improve the client experience.
- Maintain KPI and SLA targets, both individually and as a team.
- Take ownership for ensuring accurate client information is recorded in relevant internal systems (e.g. Pega).

Who we're looking for:

- Strong customer service orientation.
- Operates with integrity and a highly client centric mindset, with an ability to build and enhance strong and meaningful client relationships.
- Demonstrates passion and enthusiasm for the financial services industry.
- Excellent verbal and written communication skills.
- Strong resilience and capacity to work with customers at a variety of different knowledge and ability in a high-volume call centre.
- Customer service experience will be helpful.
- Undergraduate degree in relevant discipline desirable (Business, Finance, Economics etc.).

Full time positions will be on a rotating roster Monday - Friday between 7:30am and 8pm.

About CMC Markets

CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we've expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we're still growing.

CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work. We don't just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone.

  • Client Services Executive

    1 week ago

    Sydney, New South Wales, Australia Xe Full time

    As a Client Services Executive at Xe, you will be responsible for working closely with our clients to provide them with the best possible currency exchange and international payment services. At Xe, we value our customers above all else, and as a Client Services Executive, you will play a key role in ensuring that every client receives excellent service and...

  • Client Services Executive

    1 week ago

    Sydney, New South Wales, Australia Teradata Full time

    Company OverviewPosition OverviewThe Client Services Executive (CSE) is responsible for the opportunity identification, qualification, and closure for Teradata services portfolio - consulting, managed services, and transaction services - and Teradata as a Service offerings. CSE aligns with the Account Executives/Teams on the Services business plan and...

  • Client Success Executive

    7 days ago

    Sydney, New South Wales, Australia Institutional Shareholder Services Full time

    Let's be #BrilliantTogetherOverviewThe Client Success Executive role provides client service and relationship management to our Australia based clients across the wealth management market. In this role you help will manage the post-sales onboarding, product training, client service, ongoing client engagement and development of client relationships to ensure...

  • Client Service Executive

    1 week ago

    Sydney, New South Wales, Australia Bnp Paribas Full time

    CLIENT SERVICE EXECUTIVE (JOB NUMBER: C D000375)**Position Objective**To engage with clients and provide a positive client experience that ensures client loyalty and revenue retention/growth, whilst also being aligned to the bank's objectives such as observing controls and ensuring efficiency.**Roles and Responsibilities**- Primary point of contact for...

  • Client Executive

    1 week ago

    Sydney, New South Wales, Australia Mercer Full time

    **Client Executive / Relationship Manager****What can you expect?**What we offer is a chance to join a company that is not only winning, but transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a "people first" culture. We pride ourselves on providing outstanding career development, learning...

  • Client Executive

    2 weeks ago

    Sydney, New South Wales, Australia Blake Oliver Full time $104,000 - $130,878 per year

    Account Executive / Senior Account Executive An exciting opportunity has arisen for an experienced Account Executive to join a highly regarded brokerage with a reputation for quality service and strong client relationships. This role offers the chance to work across a dynamic portfolio of clients, with a particular focus on the hospitality sector. As part...

  • Client Service Executive

    1 week ago

    Sydney, New South Wales, Australia Nielseniq Full time

    Be a part of something big. With 40,000+ employees in over 100 countries, NielsenIQ is one of the world's biggest data measurement companies, and we pride ourselves on providing our people with endless possibilities and pathways to grow their careers.Simply put, we do two things at NielsenIQ. We measure performance for our clients and we use analytics to...

  • Client Executive

    7 days ago

    Sydney, New South Wales, Australia Senatshj Full time

    **Client Executive (Sydney or Melbourne)**:We are looking for a Client Executive/Senior Client Executive to support our consulting teams on client projects, research, strategy, and campaign/content delivery. This role is an excellent stepping stone into a consulting role, where you will learn fundamental consulting skills including completing consulting...

  • Client Executive

    1 week ago

    Sydney, New South Wales, Australia Aon Full time

    Join to apply for the Client Executive role at Aon.Our Human Capital practice focuses on providing Consulting and Advisory services to our valued corporate clients within Safety, Accident & Health, Life, Workers' Compensation, Private Health Insurance, Wealth, and Human Capital Solutions.We are looking for a Client Executive to join our Workers' Compensation...

  • Client Executive

    7 days ago

    Sydney, New South Wales, Australia Citi Full time

    At Citi, our employees reflect the remarkable range of cultures and perspectives of our clients across the more than 160 countries and jurisdictions where we do business - a powerful advantage that combines global insights with deep local knowledge. We recognize that unique individuals, collaborative teams and inclusive leaders have far-reaching impact and...