Service Delivery Coordinator

4 days ago

Sydney Western Suburbs, Australia IPA Personnel Services Full time

**The Organisation**
Be part of an
**empowering** Government Agency that provides support for individuals with a disability. This client works with participants, their families and carers to develop a plan that outlines the supports needed to help these Australians live a
**quality life** and achieve their goals.
**YOUR** extensive skillset will help provide support including therapy, equipment, and home modifications, allowing them to live independent lives. Join this government agency and work/learn alongside your colleagues who are
**passionate** about improving the lives of people with disability.

**Your Role as a Service Delivery Coordinator**

As a Service Delivery Coordinator, you will be utilising your skillset to ensure that release and outage schedules are performed efficiently. This will be done by assisting a variety of stakeholders preparing for these releases. You will also be managing change by identifying and performing training sessions to develop staff. Additionally, you will be providing support to the ICT Project Manager for a variety of projects in the organisation.

**This is an exceptional opportunity to gain new leadership skills which will grow your career**

**Requirements to be a Service Delivery Coordinator**
- Previous experience in Release Management
- Experience working in an IT Delivery Environment
- Proven stakeholder management experience
- Have strong negotiation and conflict management skills
- Understanding of ITIL framework
- Previous experience working with a government agency
- Ability to gain a baseline clearance (Active Government Clearances are an advantage)
- Experiences with incident, change and problem management is an advantage

If you are interested in this role

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