Ict Service Delivery Coordinator

2 weeks ago

Sydney Western Suburbs, Australia HAYS Full time

IT Service Delivery Coordinator - $58+super per hour - Penrith or Parramatta location - WFH options

**Your new company**
This exciting government organisation are seeking an IT Service Delivery Coordinator to join the team on a 6-month contract (with potential to be extended for a further 6 months). They have two offices, one in Penrith and one in Parramatta. There will be the option to WFH once settled into the role.

**Your new role**
As an IT Service delivery coordinator, you will have at least 2/3 years’ experience in incident management, incident response, release, and change management. You will be able to manage and track risk, quality, and progress of the projects. You will have strong communication skills as you will be providing updates to senior stakeholders (internal and external). You will have strong problem-solving skills and be able to work well under pressure, with strong attention to detail. You will have an excellent understanding of ITIL framework.

**What you'll need to succeed**
- 2/3 years’ experience in an IT service delivery position
- Experience in release management
- Experience in incident management
- Experience in incident response
- Understanding on ITIL
- Excellent communications skills
- Excellent problem-solving skills
- Experience in stakeholder management/vendor management
- Be an Australian Citizen

**What you'll get in return**
- 6-month contract with potential to be extended for a further 6 months
- Two locations to choose from (Penrith or Parramatta)
- $58+super per hour

**What you need to do now**

**LHS 297508** #2722402

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