Service 2ic

4 days ago

Osborne Park, Australia Eagers Automotive Full time

Permanent Full time position | Central Location - Osborne Park
- Be a leader in a dealership that is thriving We encourage career development.
- Friendly Supportive Management team| Fun team building events monthly

**Eagers Automotive (AHG) **are looking for an experienced Service Manager to take the lead and develop our large Service Department as a
**Service 2IC** at our
**Paceway Mitsubishi **dealership in
**Osborne Park.**

Paceway Mitsubishi is conveniently located on Scarborough Beach Road in Osborne Park and have won highly Distinguished Dealer on multiple occasions for our exceptional customer service. We are able to achieve this by creating a work culture where we encourage our staff to grow and give recognition for their hard work with rewards.

Duties include:

- Handling a large Daily Volume of Repair Orders
- Effectively leading a large, busy team
- Engaging with customers and staff to deliver an outstanding experience.
- Efficient and profitable operation of the service department.
- Building relationships with all key stake holders of the business.
- Ensuring a safe work environment exists and is maintained following best practices.
- Ultimately satisfying all customers while maintaining department profitability.

**About you**:
You will ideally possess:

- A track record of high performance in the service arena
- Capacity to manage and drive teamwork
- Operate with a high level of Integrity
- Having a personal commitment to success
- Able to implement and maintain change in a busy environment
- Previous experience as a Service Manager

**We will provide you with**:

- Be a part of a **multi-national company**, where you have access to a network of opportunities across locations and brands.
- A **Learning & Development program** called **Learning Together** where you get access to development and training opportunities such as our partnership with AIM (Australian Institute of Management) where **over 150 training courses are on offer **Ranging from computer training, finance and admin, sales to communication skills.
- Under Learning Together, we have networking groups such as our **Fearless Female Forum **to help inspire, motivate, connect and to encourage females to take the leap to the next step up, as well as our **Sales and Service Development** program where Sales and Service leaders meet to share knowledge, insights and learnings of industry best practice.
- A top of the line **Employee Assistance Program** with leading provider, _Benestar_, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
- Lastly, extensive **employee benefits **that include discounts on Crown Accommodation, Private Insurance (BUPA and Medibank) and extensive reductions on Vehicle purchasing, parts and maintenance

**Paceway Mitsubishi **is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you

Eagers Automotive - Moving together.

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