Product Manager

4 days ago

Sydney, Australia NAB Full time

Product Manager - Cards
- Job number: 802453
- Primary position location: NSW- Sydney CBD
- Category: Banking & Financial Services
- Category: Product Management
- Work type: Permanent Full time
- Closing at: Aug 17 2025 - 23:55 AEST

**Favourite**

Bring your experience to this rewarding role at NAB where we enable all team members to grow and develop their career
- **We are empowered to make a positive difference for customers and communities.**
- **Everyone is given the opportunity to learn, grow and achieve.**
- **Utilise your experience as a Product Manager to excel in this position.**

As a Product Manager in the MyCards Cards Product team, You’ll be responsible for shaping product strategy, managing day-to-day execution, and delivering compelling, competitive, and customer-focused value propositions whilst joining a team who are doubling down on customer obsession.

**In this role you will**:

- Own and optimise the MyCard product portfolio, driving product strategy, execution, and day-to-day performance.
- Provide leadership to a high-performing product team, fostering engagement, development, and accountability.
- Define and evolve compelling value propositions that deliver profitability, customer satisfaction, and market differentiation.
- Lead the development of product pricing, offers, and feature strategies aligned with business goals and customer needs.
- Deliver key product initiatives, including technical enhancements and customer experience improvements, from concept to launch.
- Collaborate with Credit Risk, Data Analytics and Portfolio Management teams to design and deliver initiatives to drive sustainable growth managing risk and reward balance.
- Monitor customer feedback and NPS to identify actionable insights and drive continuous product improvement.
- Conduct competitor and market analysis to inform strategic decisions and maintain a competitive edge.

**What you will bring**:

- Extensive experience in Financial Services, with a preference for Unsecured Lending.
- Strong analytical and decision-making skills, with the ability to assess risks and identify opportunities.
- Proven ability to build and maintain effective working relationships across business and technical teams.
- Deep understanding of customer needs and business drivers, with a focus on improving performance and outcomes.
- Excellent verbal and written communication skills, able to convey complex ideas clearly and persuasively.
- Demonstrated leadership qualities, including the ability to inspire, influence, and guide teams.
- Experience leading change and driving innovation in dynamic environments.
- Strong operational execution skills, with a focus on delivering results and managing priorities effectively.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

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