Product Manager

**Who are we?**

UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organizations leverage our security expertise and software to automate what was once laborious, spreadsheet-driven processes-whether it's monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the world’s largest, fastest-growing, and most innovative companies.

Our Product team at UpGuard comprises of our Product Management, Product Support, Engineering, Design, Data Leaks Detection, and Third Party Risk Management Services. Our Product team’s vision is to become the leader in the Cyber VRM category by providing a best-in-class SaaS platform for organizations to manage their third-party risk and external attack surface. Our purpose as a Product team is simply to build a product that enables this. We aim to build a product that users love and come to rely on, and one that regularly and consistently improves.

Where does this role fit in?

As a Product Manager on the Vendor Risk team at UpGuard, you’ll play a key role in shaping and delivering enhancements and new features across our Vendor Risk product suite. Working closely with the Senior Product Manager, you’ll help drive strategy, execution, and continuous improvement, ensuring we meet customer needs, stay ahead of market trends, and maintain high internal standards for quality and scalability. This is a newly created position to support the continued growth of the product and to accelerate our delivery of impactful capabilities for our customers.

**What will you do?**:
- Plan, prioritise and own the delivery of features based on customer feedback, product analytics, competitive benchmarking, and company strategy
- Collaborate cross-functionally with design, engineering and go-to-market teams to deliver solutions that are user-friendly, technically sound, and aligned with our product vision
- Support product discovery efforts, including problem validation, user interviews, and solution testing to ensure we’re solving the right problems
- Drive continuous improvement in product workflows, UI/UX, and core platform capabilities
- Contributing to product roadmap, ensuring alignment with the broader product portfolio and business goals
- Work closely with Marketing, Sales, and Customer Success to support messaging and go-to-market efforts, including product launches and enablement content
- Develop a deep understanding of customer needs, TPRM market trends, and the competitive landscape, using this knowledge to inform product strategy
- Track and measure feature adoption and success, using data and feedback to iterate and refine our offerings
- Champion the voice of the customer, advocating for improvements that drive meaningful impact for users managing third-party and supply chain risk

**What will you bring?**:
- 3+ years of experience in product management, ideally within a B2B SaaS or technical environment
- A strong track record of end-to-end product delivery, from discovery and prioritization through to launch and iteration
- Customer-first mindset with a passion for solving real-world problems and delivering intuitive, impactful solutions
- Strong collaboration skills, with the ability to work closely with engineers, designers, and cross-functional stakeholders
- Excellent written and verbal communication skills, including the ability to clearly articulate problems, ideas, and decisions to both technical and non-technical audiences
- A proactive and curious approach, always looking for ways to improve the product, team processes, or user outcomes
- Experience managing a product roadmap, balancing customer feedback, strategic goals, and technical feasibility

**What will give you an edge?**:
- Familiarity with cybersecurity, third-party risk management, or GRC concepts
- Prior work with AI-enhanced products or automation features
- A Bachelor’s degree or higher, preferably in a related field (e.g. Business, Computer Science, Engineering)

**What's in it for you?**:
- ** Monthly Lifestyle subsidy**: use this for financial, physical and mental wellbeing (all regions)
- ** WFH set-up allowance**: to ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard (all regions)
- ** $1500 USD annual Learning & Development allowance**:to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
- ** Generous Annual Leave/PTO allowances**:time to recharge your batteries (all regions)
- ** 18 weeks paid Parental Leave**: irrespective of parenting role (all regions)
- ** Personal Leave allowance**: this includes sick & carer’s leave (all regions)
- ** Fully remote working environment**: whilst we have physical offices in Sydney & Hobart, we do not mandate com