CRM Specialist

5 days ago

Osborne Park, Australia Racing and Wagering Western Australia Full time

**Company Description**:
As well as controlling thoroughbred, harness and greyhound racing in Western Australia, RWWA operates the TAB which has more than 300 off-course retail outlets, a call centre and online betting services. Our motto is Better Your Bet because increasing profits through Western Australia’s own TAB means better returns for the local racing sector and state-wide communities.

The TAB is powered by the Bettering Department has transformed how we provide the pinnacle of sporting and racing excellence to our customers through a broad digital and retail portfolio. Our squads include product owners, full stack developers, scrum masters, business analysts, data analysts, UX designers and automation testers that all love what they do. And while we’ve learnt a lot about our customers and how to build the best experiences for them, we have plenty of awesome challenges ahead to ensure we continue to deliver on our vision.

Our business is unique, which means we can offer careers which are interesting, challenging and diverse. Our values are important to us so, to be successful, you’ll have to share them. We are honest, real and positive and we pride ourselves on achieving great outcomes for our customers. We work hard but have fun while we’re doing it. Whatever your passion, our success is a team sport.

**The Opportunity**

We are seeking a CRM Specialist with a flair for creativity and a savvy analytical mind to help drive customer engagement and retention.

This exciting role is responsible for creating engaging digital communications to highly targeted audiences, and deriving actionable insights from complex data sets to develop effective data-driven customer lifecycle and loyalty strategies.

You should have an exceptional ability for planning, implementing and reviewing campaign activity to maximise results in a highly competitive and fast-paced market, and a passion for sport and racing will amplify your success in this role.

**About You**
- Ideally to be successful in this role you will need:_
- Extensive experience in developing and implementing customer engagement strategies
- Demonstrated promotional and campaign execution skills, including the ability to conceptualise and implement successful marketing campaigns
- Ability to derive insights from complex data sets to recommend improvements to business
- Previous CRM database management experience
- Experience with implementing test and learn experiments
- Exceptional verbal communication and interpersonal skills, with an ability to work collaboratively in team environment
- Excellent written skills with experience in developing engaging copy for use in digital mediums
- Excellent organisation skills, attention to detail and ability to multitask
- Hands-on experience in digital marketing or CRM role will be well-regarded
- Ability to adapt to change in a fast-paced working environment
- Basic HTML and Adobe suite knowledge is desired

**The Reward**
- Work at an organisation that is vibrant, fun and diverse
- Perth based office role with hybrid working options available
- We don’t just talk about our company values - we live them
- We support our employees inside and out with our extensive wellness programs
- Make a meaningful contribution to the WA racing industry.

**Next Steps**

Along with your CV, prepare a cover letter telling us why you’re a perfect fit for the role and RWWA

  • CRM Specialist

    7 days ago

    Osborne Park, Australia Racing and Wagering Western Australia Full time

    **Company Description**: As well as controlling thoroughbred, harness and greyhound racing in Western Australia, RWWA operates the TAB which has more than 300 off-course retail outlets, a call centre and online betting services. Our motto is Better Your Bet because increasing profits through Western Australia’s own TAB means better returns for the local...

  • CRM Specialist

    2 weeks ago

    Marsden Park, Australia Asics Full time

    ASICS have an exciting opportunity to join our Digital Marketing team as CRM Specialist. This role will work closely with the marketing team, eCommerce team, retail team, and the global CRM team to drive and execute our regional end-to-end CRM & Loyalty strategy. **So, what goes into making that happen?** - **Loyalty Member Program** - Help develop and...

  • CRM and Data Specialist

    1 week ago

    Regents Park, Australia Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) Full time

    Location: - NSW - Regents Park- Employment Type: - Full-Time Permanent- Department: - National Sales**About the Company** Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia’s leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years the company has pushed...

  • CRM Specialist

    7 days ago

    Marsden Park, Australia Asics Full time

    **Work options**: Hybrid Our Digital Marketing team are on a mission to find an experienced, innovative and data driven CRM Specialist to drive our customer relationship strategy for ASICS Australia. Reporting to the Digital Marketing Manager, you will be responsible for ensuring seamless communication with our Australian audience, while providing the wider...

  • Customer Retention Specialist

    2 weeks ago

    Osborne Park, Australia Racing and Wagering Western Australia Full time

    **Company Description**: **About Us** TABtouch is embarking on a mission to revolutionise the digital entertainment industry. As we expand, we’re searching for new team members who possess a passion for innovation and change. You’ll have the opportunity to work with cutting-edge technology and solve complex problems in a fast-paced environment. We...

  • Fundraising Specialist

    2 weeks ago

    Osborne Park, Australia SilverChain Full time

    **Date**:4 Feb 2025 **Location**: Osborne Park, WA, AU, 6017 **Company**:Silver Chain Group Limited **Fundraising Specialist** - Fixed term full time or 0.8 FTE part time opportunity for 12 months parental leave cover - Find your work-life balance with hybrid working conditions - Love what you do and make a difference in people’s lives - Join a growing...

  • Account Specialist

    2 weeks ago

    Osborne Park, Australia Reece Group Full time

    Account Specialist **About Onsite We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. As part of the Reece group, Reece Onsite provides products to volume builders for their larger construction projects. **The Opportunity** You would be part of a tight knit team focused on...

  • Service Contracts Specialist

    2 weeks ago

    Macquarie Park, Australia BD Full time

    **Job Description Summary**: Great opportunity for a Service Contracts Specialist to join our team. This is a permanent opportunity in Macquarie Park. **Purpose**: The Service Contracts Specialist role is to ensure that all service level agreements and contracts are managed in CRM and administer the contracts related activities. Develop strong relationships...

  • Supply Chain Specialist

    5 days ago

    Cameron Park, Australia Ampcontrol Full time

    **Join our team as a Supply Chain Specialist and make a key impact on the optimization of our supply and demand balance!** At Ampcontrol, we are looking for a proactive, experienced supply chain professional to embed and drive the Sales, Inventory, and Operations Planning (SIOP) process at our **Cameron Park**facility. This is a highly collaborative role...

  • Appointment Setter

    5 days ago

    East Victoria Park, Australia Southern Cross Cleaning Full time

    Are you confident on the phone and great at building rapport? Do you enjoy turning leads into opportunities? We’re looking for a **proactive and reliable Appointment Setter / Lead Generator** to join our growing team! Southern Cross Cleaning is a Western Australian-owned and operated commercial cleaning company. We are currently looking for a...