Sales Manager

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.
**Location**: Aveo Retirement Communities - Sunbury, Macleod and Princes Hill.
**Reports to**: State Manager - Sales
The Opportunity
Are you passionate about people and looking to build a meaningful career in sales?
As a Sales Manager at Aveo, you will play a key role in helping seniors find their next home - making a difference in their lives and being rewarded for your impact. You’ll work across a portfolio of our vibrant retirement communities and be at the forefront of driving sales growth, building trusted relationships with prospective residents and strengthening Aveo’s brand as a leader in retirement living. This is a chance to join a customer-focused environment, turn your skills into something impactful and join an exceptional sales team.
**Your Impact**:

- Represent Aveo professionally during the entire sales journey - from initial enquiries to settlement and resident exit.
- Create a warm, professional and inviting experience for prospective residents by completing open home tours & presentations, completing follow-up calls, and hosting community engagement events
- Guide customers through their decision-making journey, ensuring timely follow-up and personalised service.
- Collaborate with internal teams to ensure properties are refurbished, marketed, presented, and priced to a high standard.
- Maintain relationships with residents and families before, during, and after settlement to ensure seamless transitions.
- Champion compliance by adhering to real estate legislation, company policies, and accurate CRM reporting.
- Ensure every step of the move-in experience is smooth, supportive, and stress-free for our residents

Why Aveo?
- Regular sales tours & opportunities booked for you by our in-house sales contact centre team
- Attractive sales bonus incentives scheme and vehicle allowance
- Phone, laptop and Aveo systems training provided
- Paid Parental Leave and Purchased Annual Leave options
- Two (2) additional 'All About Me' leave days per calendar year
- Employee Referral Program and Employee Assistance Program
- Discounts to Health Insurance and Retail & Leisure partner providers
- Join a growing industry that is purpose-driven and provides a better work/life balance

**What you’ll bring**:

- Current Real Estate Certification (required)
- Proven real estate sales, business development or customer service experience (e.g. Sales Associate or Manager, Property Manager, BDM, Real Estate Sales or similar)
- Strong interpersonal skills with the ability to build trust and rapport with individuals
- A warm, professional and polished appearance with strong customer service and communication skills (first impressions count)
- A self-motivated attitude that possesses an empathetic approach to vendors and a team-first mindset
- Confidence in Microsoft Office and CRM systems (highly desired)
- Current Drivers Licence (required)

Who we are
As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 10,000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.
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