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Customer Service Representative

2 weeks ago

Lane Cove West, Australia Independent Living Specialists (ILS) Full time

**Independent Living Specialists (ILS) **have evolved over the last 16 years, to position itself as Australia's leader in healthcare equipment solutions. As our clients _move through life_, we are there to support them, empowering them to live their most active and independent lives.

We attract talented and committed team members who share our values, in careers spanning occupational therapy, retail and customer service, product innovation, business development and more. Move your career forward with ILS. We are currently recruiting for a full-time Customer Service Representative at our Lane Cove office.

Your positive and persistent approach to customer service and community engagement will see your success in this location. We are looking for a motivated, self-starter with the will to succeed, who is not afraid to pro-actively build relationships.

This is a fast paced but very rewarding role, that will require you to work efficiently and accurately.

**About You**
- You will have a customer-centric mindset, because at ILS we are all about the customer
- You will be well presented, professional and courteous
- You will have fantastic interpersonal skills and love connecting with people from all walks of life
- Have a genuine desire to help others with your knowledge and abilities.
- You will have second to none administration and data entry skills, including the ability to prioritise your time
- You will be a self-motivated, creative thinker, able to problem solve and seek out new opportunities

**Your Qualities will include;**
- Organised & Proactive
- Outgoing motivated personality
- Excellent communication with people from all walks of life
- A genuine desire to assist customers
- Warm and caring
- Love talking to people
- A flexible 'can do' attitude
- Strong initiative

**What's In It For You**
- A permanent full time, Monday to Friday role
- Hybrid working arrangement available - 3 days from the office, 2 days from home (after the initial training period)
- Competitive base salary
- 10.5% Super
- A paid day of for your Birthday each year
- Monthly Commissions
- Employee benefits and rewards
- Professional and supportive team environment
- Ongoing extensive training and coaching
- Work/life balance

ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia and Workers check information i.e. Working with Children Checks, Police checks.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount
- Referral program

Schedule:

- 8 hour shift