
Technical Account Manager
6 days ago
About IoTtag
IOTTAG is a dynamic and innovative startup at the forefront of the technology space. We specialise in IoT asset tracking solutions, providing cutting-edge products and services that connect and automate operations in a myriad of industries. As we continue our rapid expansion, we are seeking a driven and knowledgeable Technical Account Manager to join our team. This role is pivotal in maintaining our commitment to delivering exceptional customer service and technical support, ensuring our clients fully leverage our IoT solutions to achieve their business goals.
Role Overview
As a Technical Account Manager at IOTTAG, you will act as the bridge between our clients and our technical teams. Your primary responsibility will be to understand our clients' business needs and work closely with our engineering and product teams to tailor solutions that meet these needs. You will manage and nurture relationships with our clients, providing technical guidance, product support, and ensuring they receive outstanding value from our services. This role requires regular overseas travel to meet with clients, understand their operational environments, and deliver presentations and training sessions.
Key Responsibilities
- Develop and maintain strong, long-lasting client relationships, understanding their business needs and technical requirements.
- Collaborate with the engineering and product development teams to customise IoT solutions for clients, ensuring alignment with their business objectives.
- Act as the primary point of contact for all client account management matters, addressing customer concerns and ensuring timely resolution of issues.
- Provide technical guidance and support to clients, enhancing their understanding and use of our IoT products and services.
- Regularly travel overseas to meet with clients, conduct on-site visits, and present our solutions.
- Stay abreast of industry trends, technologies, and competitive landscapes to inform strategic decisions and recommendations.
- Facilitate client feedback to the product development team for the creation of new features or the enhancement of existing products.
- Prepare and deliver reports on account status, including progress, risks, and opportunities, to internal stakeholders.
**Qualifications**:
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
- 3+ years of experience in a technical account management, sales engineering, or customer success role, ideally within the technology or IoT sector.
- Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical audiences.
- Proven ability to manage multiple account management projects at a time while maintaining sharp attention to detail.
- Willingness and ability to travel overseas regularly to meet with clients and attend industry events.
- Self-motivated with a proven track record in a client-facing technical role.
- Fluent in English; proficiency in additional languages is a plus.
What We Offer
- A role in a fast-growing startup with a vibrant and innovative culture.
- The opportunity to work with a talented team of professionals passionate about transforming operational efficiency and safety in large organisations.
- Competitive salary package.
- Extensive opportunities for career growth and professional development in a rapidly evolving industry.
How to Apply
If you are passionate about technology, thrive in fast-paced environments, and are looking for a challenging yet rewarding career role, we would love to hear from you. Please submit your resume and a cover letter explaining why you are a good fit for this position.
**Salary**: $74,609.22 - $91,183.84 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor Degree (preferred)
**Language**:
- English (required)
Work Authorisation:
- Australia (required)
Ability to Commute:
- SOUTH MELBOURNE, VIC 3205 (required)
Ability to Relocate:
- SOUTH MELBOURNE, VIC 3205: Relocate before starting work (required)
Willingness to travel:
- 25% (required)
Work Location: In person
-
Technical Account Manager
2 weeks ago
South Melbourne, Victoria, Australia Nuttag Full time $85,227 - $110,318 per yearIOTTAG is digitally transforming the mining, tunneling, and construction industries through cutting-edge IoT and AI solutions. From underground safety to predictive maintenance and end-to-end operational intelligence in some of the most challenging environments.With a growing international presence and major contracts, we are on a rapid growth trajectory, a...
-
Technical Account Manager
2 weeks ago
Melbourne, Australia Snowflake Full timeWhere Data Does More. Join the Snowflake team. Snowflake’s Account 360 team is expanding! We are looking for a **Technical Account Manager**to join our team. This role combines technical and commercial responsibilities. On the technical side, you will become the post-sales technical lead for your assigned customer’s workloads running on Snowflake. You...
-
Technical Account Manager
2 weeks ago
Melbourne, Victoria, Australia Coadys Personnel Full timeOur client is a well-established and successful manufacturer and distributor of industrial equipment for various industries such as construction, manufacturing, transport, utilities and entertainment. They are seeking a proactive and motivated technical account manager to join their small and dynamic team.This is a newly created role supporting the Sales...
-
Technical Account Manager
2 weeks ago
Melbourne, Victoria, Australia Snowflake Full timeWhere Data Does More. Join the Snowflake team.Snowflake's Account 360 team is expanding We are looking for a **Technical Account Manager**to join our team.This role combines technical and commercial responsibilities. On the technical side, you will become the post-sales technical lead for your assigned customer's workloads running on Snowflake. You will also...
-
Technical Account Manager
1 week ago
Melbourne, Australia Talent Gauge Full timeFast growing national Security Integrator - Manage an established blue-chip client base - Autonomous role, with huge scope for growth **About the company** Our client is a rapidly expanding Security Integrator who continue to experience exciting year on year double digit growth. With an outstanding reputation and footprint that stretches across the country,...
-
Technical Account Manager
6 days ago
Melbourne, Australia Block, Inc. Full timeJoin a movement in which everyone can win. We started a movement in which everyone can win - shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded five...
-
Technical Account Manager
1 week ago
Melbourne, Victoria, Australia Rewst Inc Full timeCompany OverviewWe are a fast-growing tech startup revolutionizing the Managed Services Provider (MSP) industry with our innovative Robotic Process Automation platform. Our cutting-edge integrations are disrupting traditional paradigms and transforming the way IT Service Providers operate. We are passionate about empowering our customers to achieve success...
-
Technical Account Manager
5 days ago
Melbourne, Australia First Focus IT Full timeFirst Focus is Australia's best mid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 8th year running at CloudTango dot com). We are growing fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa, and Ireland. We are a stable and focused company, with over 15 years of...
-
Technical Account Manager
2 weeks ago
Melbourne, Australia ICI Industries Full time**Introduction**: Are you passionate about agriculture, technology, and building strong customer relationships? At Irribiz, we’re looking for a driven and customer-focused Technical Account Manager (TAM) to help grow our business and deliver innovative irrigation solutions to our clients. We are a vibrant and rapidly growing corporate structured family...
-
Technical Account Manager
2 weeks ago
Melbourne, Australia ICI Industries Full time**Introduction**: Are you passionate about protective cropping, technology, and building strong customer relationships? At Irribiz, we’re looking for a driven and customer-focused Technical Account Manager (TAM) to help grow our business and deliver innovative protective cropping solutions to our clients. We are a vibrant and rapidly growing corporate...