Crisis Management Specialist

19 hours ago

Sydney, Australia IAG New Zealand Full time

Create impact as a **Crisis Management Specialist.**

Join the largest general insurance group in Australia and New Zealand Insurance, so much more than you think.

**YOUR ROLE**

As a Crisis Management Specialist, you will enhance and maintain IAG’s readiness to respond to a crisis or critical incident.

Your responsibilities will include coordinating the Group Crisis Management Program, scheduling of activities, currency of plans, meetings, minutes, and tracking of actions.

You will provide active support in developing crisis exercises and in, response to a critical incident or crisis including after-hours support. Additionally, you will lead training, education, and onboarding for Crisis Management and Critical Incident team members to ensure continuity. Staying current with requirements and to crisis management trends through active participation in industry forums is also key to this role.

This is a permanent position based in Sydney or Melbourne.

**ABOUT YOU**
- Experience in crisis and critical incident response within financial services.
- Strong stakeholder management and ability to engage across all management levels.
- Clear communication skills and calmness under pressure.
- Skilled in collaborative problem-solving for common goals.
- Ability to translate external changes into internal strategies.
- Degree or relevant qualifications in Business Resilience, with experience in General Insurance, Banking, or Government.

Applications close on **Friday 29 November 2024 at 23:59pm.**

Joining IAG you’ll have access to:

- Boosted superannuation with 13% as standard
- Up to 50% off personal insurance, including home and motor insurance
- A certified Family Inclusive WorkplaceTM
- Energy transition opportunities to help us be net zero by 2050

**About Us**

We’re part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.

We’re guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change, and support the leadership development of our Indigenous employees.

As part of IAG, you'll enjoy a world of opportunity, growth and stability and work in an environment that celebrates all viewpoints shaped by life experiences and cultures. Together we're passionate about social issues, climate change resilience, big tech and being an inclusive workplace.

Learn more about who IAG is here.

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