Embedded Crisis Manager

6 days ago

Sydney, Australia Control Risks Full time

Control Risks' Embedded Consulting Practice is growing in Sydney, and we have a great opportunity for someone with a few years of experience in the areas of crisis management, risk management, or corporate security to join our team.

As part of a regional team, this role will be embedded within a multinational tech client and will provide structured and unified incident command, manage large-scale events that may adversely impact people and business operations, and return the business to normal operations.

Duties will involve:

- Engage with regional stakeholder teams to assess gaps in their internal crisis response playbooks and processes.
- Plan, develop, and conduct annual training as directed by the Regional Crisis Manager.
- Identify opportunities for education and awareness of crisis management methodology across the region.
- Update CMT rosters on a quarterly basis.
- Support IMT and CMT activations as directed by the Regional Crisis Manager.
- Support and/or lead program projects, including working with third-party vendors, developing project charters, identifying and meeting project milestones, develop and track project metrics and key performance indicators (KPI).

**Requirements**:

- Bachelor's Degree in business or related field
- 5+ years' experience implementing and/or managing crisis management, risk management, or corporate security programs
- Ability to travel across assigned region

**Preferred**:

- Bachelor's degree in relevant field, or equivalent professional experience.
- 5+ years' experience implementing and managing incident response, crisis management and business continuity programs.
- Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities
- Demonstrated ability to meet deadlines while managing multiple complex projects.
- Experience in managing the response to significant disruptive events.
- Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision-making.
- Works iteratively, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework
- Understanding of Business Continuity, Disaster Recovery and Resilience Planning.
- Strong understanding of crisis management and incident response.
- Knowledge of industry standards for crisis management and business continuity and operational risk management (ISO 22301, BS11200, ISO31000).
- Strong critical thinking skills that enable problem solving and understanding complex, dynamic issues.
- Track record of having earned the trust of leadership by challenging norms, upgrading team performance, enabling growth, improving efficiency, and leading individuals without having any authority over them.
- Possess the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements.

**Benefits**
- Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
- We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
- Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.

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