Operations Manager

**JLL empowers you to shape a brighter way**.

**_Shaping the future of real estate for a better world _**

**_At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. _**

**_We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. _**

**_JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. _**

**What this opportunity involves**:
Are you a seasoned professional with a passion for retail property management? We are seeking expressions of interest only for a potential upcoming Operations Manager opportunity on the Gold Coast

As the Operations Manager, you'll be responsible for supervising daily activities to ensure optimal centre operations, with a focus on maintenance, capital works, and deliveries. Your primary objectives will be to maintain the health, safety, and security of all visitors and occupants, enhance the presentation and performance of the property, and implement client strategies.

**An overview of the role**:

- Implement and manage risk management programs
- Oversee capital works projects
- Drive sustainability initiatives
- Ensure compliance with workplace health and safety legislation
- Supervise security and cleaning contractors
- Manage maintenance schedules and budgets
- Coordinate tenancy fit-outs and landlord works
- Provide exceptional customer service
- Be on call 24/7 for emergency situations

**Sound like you? This is what we’re looking for**:

- Minimum 2 years' experience in retail property management
- Trade qualifications (Mechanical/Electrical preferred)
- Proven experience in supervising building services and contractors
- Excellent financial acumen and budgeting skills
- Strong written and oral communication abilities
- First Aid Certificate
- Professional demeanour and customer-focused attitude
- Ability to make decisions and implement within delegated authority
- Thorough knowledge of property functions, including accrual accounting
- Flexibility to meet business and client needs

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

**Location**:

- Gold Coast, QLD

**_JLL Privacy Notice _**

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For additional details please see our career site pages for each country.