Medical Receptionist

3 days ago

Melbourne, Australia I-MED Full time

Following the recent acquisition/due to business growth, I-MED Radiology Network is pleased to be offering a new opportunity for an experienced Medical Receptionist to join the team in ACT.

**Role Description**:
This is a full time, permanent position with 7.6 hour shifts between the core hours of 6:30am to 8:30pm, Monday to Friday. You will be working on a rotating roaster across 5 clinics in the following suburbs:

- Camberwell
- Caulfield
- Melbourne
- East Melbourne
- South Yarra

Reporting to the Area Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

**Key attractions for this role**:

- Competitive compensation
- Comprehensive induction training and ongoing development
- To be part of a fun & dedicated team that celebrates wins and successes

**Key accountabilities include**:

- Driving the delivery of high-quality reception and contact centre services
- Managing appointments to maximise customer service and clinic efficiency
- Providing excellent customer service and patient care
- Developing and maintaining strong working relationships with patients, referrers, staff and managers

**Key selection criteria**:

- Previous medical receptionist and call centre experience (highly desirable)
- Ability to manage high volume, inbound calls
- Demonstrated initiative and willingness to learn
- Excellent interpersonal and communication skills
- Ability to work autonomously and in a team environment

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